Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Booth, Kellogg S., Fisher, Brian D., Lin, Chi Jui Raymond and Argue, Ritchie (2002): The "mighty mouse" multi-screen collaboration tool. In: Beaudouin-Lafon, Michel (ed.) Proceedings of the 15th annual ACM symposium on User interface software and technology October 27-30, 2002, Paris, France. pp. 209-212. http://doi.acm.org/10.1145/571985.572016