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Carleen Maitland


Publications by Carleen Maitland (bibliography)

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Bajpai, Kartikeya, Maldonado, Edgar, Ngamassi, Louis-Marie, Tapia, Andrea H. and Maitland, Carleen (2011): NGO collaborations: sharing and pooling projects. In: Proceedings of the 2011 iConference 2011. pp. 410-416. http://dx.doi.org/10.1145/1940761.1940817

Humanitarian non-governmental organizations (NGOs) are increasingly facing challenges due to the growing number of actors in the humanitarian relief sector as well as the high incidence of natural disasters. A prominent means of mitigating these challenges is through the mediation of inter-organizational structures such as collaboration bodies, which attempt to find mechanisms to coordinate information technology and information management (IT/IM). The intent of this paper is to understand the coordination mechanisms undertaken by collaboration bodies focused on IT/IM. The two prominent forms of initiatives used by collaboration bodies to achieve these ends are sharing and pooling projects. Sharing projects are those projects which seek resources from members within the collaboration body. Conversely, pooling projects look to procure resources from outside the confines of the collaboration body. This study utilizes a comparative case study approach to generate a set of propositions regarding the characteristics and implications of technological infrastructure based collaborations.

© All rights reserved Bajpai et al. and/or ACM Press

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Ngamassi, Louis-Marie, Maitland, Carleen and Tapia, Andrea H. (2011): Humanitarian information management network effectiveness: an analysis at the organizational and network levels. In: Proceedings of the 2011 iConference 2011. pp. 817-818. http://dx.doi.org/10.1145/1940761.1940919

Massive international response to humanitarian crises such as the South Asian Tsunami in 2004, the Hurricane Katrina in 2005 and the Haiti earthquake in 2010 highlights the importance of humanitarian inter-organizational collaboration networks, especially in information management and exchange. Though, in recent years, humanitarian information management has considerably improved due to significant development in humanitarian information management principles and systems (Van de Walle et al., 2009), humanitarian information sharing continues to challenge the international community (Maiers et al., 2005; Wentz, 2006; Maitland et al., 2009; Bharosa et al., 2010). As I mentioned earlier, in the humanitarian relief field, the number of inter-organizational networks has significantly increased with the rise in number and complexity of humanitarian disasters of the past few decades (Stephenson, 2005; 2006; Ngamassi et al., 2010). The effectiveness of these networks in disaster response is still to be determined. Despite more than a decade old call for better understanding of the effectiveness of inter-organizational networks in the nonprofit context (see O'Toole, 1997; Provan&Milward 1995), to date limited work has been done (Provan et al., 2007).

© All rights reserved Ngamassi et al. and/or ACM Press

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