Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Lee, Kyoung Jun, Chang, Yong Sik, Choi, Hyung Rim, Kim, Hyun Soo, Park, Young Jae and Park, Byung Joo (2004): A Time-Bound Framework for Negotiation and Decision Making of Virtual Manufacturing Enterprise. In Journal of Organizational Computing and Electronic Commerce, 14 (1) pp. 27-41. http://www.leaonline.com/doi/abs/10.1207/s15327744joce1401_2
Choi, Hyung Rim, Park, Byung Joo, Kim, Hyun Soo, Park, Yong Sung and Park, Young Jae (2003): Multi-Agent based negotiation support systems for order based manufacturers. In: Sadeh, Norman M., Dively, Mary Jo, Kauffman, Robert J., Labrou, Yannis, Shehory, Onn, Telang, Rahul and Cranor, Lorrie Faith (eds.) Proceedings of the 5th International Conference on Electronic Commerce - ICEC 2003 September 30 - October 03, 2003, Pittsburgh, Pennsylvania, USA. pp. 479-487. http://doi.acm.org/10.1145/948005.948067