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Ammy Jiranida Phuwanartnurak


Publications by Ammy Jiranida Phuwanartnurak (bibliography)

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Phuwanartnurak, Ammy Jiranida (2009): Exploring the use of Wikis for information sharing in interdisciplinary design. In: GROUP09 - International Conference on Supporting Group Work 2009. pp. 385-386. Available online

Interdisciplinary design is challenging, in large measure, because of the difficulty in communicating and coordinating across disciplines. Many tools have been developed and used to support information sharing in design, and the use of WWW technology is becoming increasingly important for the sharing of information. Wikis, in particular, have been claimed to support collaboration and information sharing. The backing for this claim, however, has not been rigorously assessed and to date few empirical studies have appeared in the literature. For my dissertation, I am conducting a field study of interdisciplinary design projects, seeking to discover how wikis enable information sharing in software development projects. The research findings will expand our understanding of information sharing behavior of design professionals. It will also provide empirical evidence on the use of wikis in design work, which will be used to develop guidelines on the effective use of wikis to support design collaboration.

© All rights reserved Phuwanartnurak and/or his/her publisher

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Phuwanartnurak, Ammy Jiranida and Hendry, David G. (2009): Understanding information sharing in software development through Wiki log analysis. In: Proceedings of the 2009 International Symposium on Wikis 2009. p. 35. Available online

The use of wikis in software development seems to be growing rapidly. Recently, software development teams have begun to employ wikis to do such things as: collaborate across locations; brainstorm and track projects; organize knowledge; and facilitate information sharing. This poster reports preliminary findings from the analysis of the logs of two wikis, which supported two different software development projects. This work shows that, with the wiki log analysis, it is possible to identify patterns of information sharing.

© All rights reserved Phuwanartnurak and Hendry and/or their publisher

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Jones, William, Phuwanartnurak, Ammy Jiranida, Gill, Rajdeep and Bruce, Harry (2005): Don't take my folders away!: organizing personal information to get things done. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 1505-1508. Available online

A study explores the way people organize information in support of projects ("teach a course", "plan a wedding", etc.). The folder structures to organize project information - especially electronic documents and other files - frequently resembled a "divide and conquer" problem decomposition with subfolders corresponding to major components (subprojects) of the project. Folders were clearly more than simply a means to one end: Organizing for later retrieval. Folders were information in their own right - representing, for example, a person's evolving understanding of a project and its components. Unfortunately, folders are often "overloaded" with information. For example, folders sometimes included leading characters to force an ordering ("aa", "zz"). And folder hierarchies frequently reflected a tension between organizing information for current use vs. repeated re-use.

© All rights reserved Jones et al. and/or ACM Press

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