Ned Kock is Professor of Information Systems and Director of the Collaborative for International Technology Studies at Texas A&M International University. He holds degrees in electronics engineering (B.E.E.), computer science (M.S.), and management information systems (Ph.D.). Ned has authored and edited several books, including the bestselling Sage Publications book titled Systems Analysis and Design Fundamentals: A Business Process Redesign Approach. He has published his research in a number of high-impact journals including Communications of the ACM, Decision Support Systems, European Journal of Information Systems, European Journal of Operational Research, IEEE Transactions (various), Information & Management, Information Systems Journal, Journal of the Association for Information Systems, MIS Quarterly, and Organization Science. He is the Founding Editor-in-Chief of the International Journal of e-Collaboration, Associate Editor for Information Systems of the journal IEEE Transactions on Professional Communication, and Associate Editor of the Journal of Systems and Information Technology. His main research interests are biological and cultural influences on human-technology interaction, non-linear structural equation modeling, electronic communication and collaboration, action research, ethical and legal issues in technology research and management, and business process improvement.