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Live and On-Demand Webinars by Design Leaders

Learn from Global Design Leaders

Get advice and insights from design masters through our webinar series.

Healthcare UX: Design for Patient Engagement and Technology Adoption

Photo of Catarina Santos, MD
Catarina Santos, MD, UX Researcher and Designer, Optellum

The World Health Organization predicts a global shortage of 10 million healthcare workers by 2030. Innovative healthcare technologies could bridge this gap, but how can we design solutions that engage patients and drive adoption?

To succeed, we must deeply understand users, empathize with their challenges, and apply structured frameworks to inform design decisions.

In this Master Class, Catarina Santos, UX Researcher/Designer and former GP, will explore how to design with empathy, effectively engage patients, and create solutions that drive technology adoption, drawing on insights from her MSc research on hypertension self-monitoring.

You’ll learn:

  • Why patient engagement is critical to healthcare UX and how to design for it.
  • Identify the barriers to healthcare technology adoption.
  • Frameworks derived from the Technology Acceptance Model (TAM) to help guide your designs.

If you aim to design healthcare tools that resonate with users, then this Master Class is for you. You’ll gain actionable insights that you can apply right away to improve your projects and outcomes.

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Webinar starts in
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04:00 PM (UTC +00:00)

Influence Product Strategy with Design: Learn from a Booking.com Case Study

Photo of Roberta Virzi
Roberta Virzi, Design Manager at Booking.com

As AI continues to evolve, it presents an opportunity for designers to move beyond execution and into strategic leadership. Great user experiences aren’t just about solving problems. They drive business success, address user needs, and reflect company goals. Product designers play a critical role in connecting these dots, blending user insights with strategic thinking.

In this Master Class, Roberta Virzi, Design Manager at Booking.com, will share a real-world case study of a machine learning-based quality rating system for booking.com’s vacation rentals—a project that achieved the balance between user needs and business objectives. To help you take action in your own work, Roberta will also share a practical framework so you can apply what you learn to build influence, foster collaboration, and deliver meaningful results.

You’ll learn:

  • How to Advocate for user-centricity while aligning with the business priorities.
  • Use data to challenge assumptions and drive key decisions.
  • Collaborate effectively across teams to create impactful, scalable products.
  • Develop the skills to grow your influence, from designer to strategic contributor.
  • Gain a step-by-step framework to align design with business strategy.

This session is for designers at any career stage who want to better understand how to make their work relevant and strategic. Join this Master Class to explore how design can have a lasting and meaningful impact on both users and business outcomes.

Even if you can't attend live, register to gain access to a recording that you can watch at any time after the broadcast.

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Webinar starts in
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04:00 PM (UTC +00:00)

Design to Delight Every Generation: From Gen Z to Boomers

Photo of Vitaly Friedman
Vitaly Friedman, Senior UX Consultant, European Parliament, and Creative Lead, Smashing Magazine

Over 70% of Gen Z consumers prefer products that prioritize diversity and inclusion. As global demographics continue to evolve, products that cater to diverse user groups today are better positioned to thrive in the future. Yet, many products still aim for a "universal" solution to appeal to the widest audience possible. Unfortunately, this one-size-fits-all approach often results in a diluted experience that fails to meet the needs of any specific group.

In this one-hour Master Class, Vitaly Friedman, Creative Lead at Smashing Magazine and UX Designer for the European Parliament, will show you how to move beyond the pitfalls of overgeneralization, assumptions, biases, and stereotypes. Learn from real-life examples how to design with effective customization in mind, and offer experiences that resonate deeply with diverse user groups.

You’ll learn:

  • How to navigate the complexities of design for children and teenagers.
  • Adapt products for Gen Z, tailoring both content and design.
  • Address the needs of older adults in your designs.
  • Support users in high-stress scenarios to minimize errors.
  • Create inclusive designs for neurodivergent users.

If you want to successfully design for diverse user groups, then this Master Class is for you. Whether you’re a seasoned designer or just starting out, you’ll learn actionable strategies to move beyond assumptions and learn design patterns and UX guidelines you can implement in your work right away. Don't miss this opportunity to elevate your UX game and design with inclusivity at its core!

Even if you can't attend live, register to gain access to a recording that you can watch at any time after the broadcast.

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Webinar starts in
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04:00 PM (UTC +00:00)

Storytelling That Sells UX Design: Define Requirements and Engage Leadership

Photo of Rafael Hernandez
Rafael Hernandez, Lead Product Designer, T. Rowe Price

Have you faced a project clouded by ambiguity and vague product requirements? In this Master Class, Rafael Hernandez, Lead Product Designer at T. Rowe Price, will introduce the “Golden Thread”—a storytelling technique that weaves user needs, pain points and to-be scenarios into a cohesive narrative.

With his experience as a designer for the Apple + IBM partnership, Rafael will reveal how the Golden Thread played a crucial role in the design process and show how it helped create enterprise applications across industries like healthcare, insurance, retail, industrial, and workforce management.

Storytelling is particularly critical in enterprise or B2B contexts, where the connection to the end-user is often less apparent and systems and workflows are significantly more complex. The Golden Thread shifts the focus from features to experiences, enabling you to craft narratives that resonate with stakeholders, leadership, users, teams or any audience you need to engage.

When you leverage this framework, you’ll be able to cut through complexity, humanize large-scale problems and drive alignment across teams and initiatives at critical stages of the design process.

You’ll learn:

  • How to use the Golden Thread to bring clarity to the design process and shape product requirements.
  • Actionable techniques you can use the Golden Thread effectively to capture and prioritize user pain points in various scenarios.
  • See the Golden Thread in action and learn how it can help you define scope, align teams, and shape compelling visions that influence leadership and stakeholders in enterprise settings.
  • Learn how you can transform a compelling story into actionable user-centered designs and impactful outcomes.

After this Master Class, you’ll be equipped to use the Golden Thread as a powerful technique to craft user-centered experiences and create a compelling vision that resonates with leadership and stakeholders.

Can’t attend live? You can enjoy your Master Class at any time, anywhere. You’ll get the recording sent to your email to watch it as many times as you want!

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Webinar starts in
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04:00 PM (UTC +00:00)

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You’ll get a certificate after every Master Class you attend. Use your Certificate on your LinkedIn to showcase that you got advice and insights from design masters.

Prove to managers and clients that you're committed to upskilling yourself.

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Frequently Asked Questions

Why are design skills so important right now?

Design skills are incredibly valuable for both you personally and for your company.

For you personally, design skills are important because:

  • Salaries for people who learn design are soaring, surpassing $200K in cities like San Francisco, with global job growth rates at 13%.

  • Many of your job competitors already possess design skills. When you enhance your design skills you can significantly elevate your personal brand and make you a more attractive candidate.

  • You learn skills that protect you from losing your job to AI.

  • You can ignite your passion through design and leverage it to make a meaningful impact.

For your company, design skills are important because:

  • Your design skills can help increase sales, keep customers loyal, and turn them into powerful advocates of your company. That’s because design is all about helping people reach their goals and meet their needs. 

  • Companies that invest in design outperform the S&P 500 Index by a whopping 228%.

  • Design goes way beyond creating attractive visuals and aesthetics. When you possess design skills you’re equipped to revolutionize businesses, make technology more user-friendly, and innovate customer experiences and systems.

I’m not a designer. Why should I learn design and tech?

Design and tech skills can make you an indispensable asset to your company and open up career opportunities.

For example, if you’re in a field such as:

  • Marketing, Communication and HR

  • Software Development

  • Customer Service

  • Business

  • Psychology

  • Project Management

  • Architecture

  • Content Creation 

  • Healthcare

  • Teaching

  • And other fields

Why can design skills make you valuable in all these jobs and industries?

That’s because design skills are incredibly valuable for both you personally and for your company.

For you personally, design skills are important because:

  • Salaries for people who learn design are soaring, surpassing $200K in cities like San Francisco, with global job growth rates at 13%.

  • Many of your job competitors already possess design skills. When you enhance your design skills you can significantly elevate your personal brand and make you a more attractive candidate.

  • You learn skills that protect you from losing your job to AI.

  • You can ignite your passion through design and leverage it to make a meaningful impact.

For your company, design skills are important because:

  • Your design skills can help increase sales, keep customers loyal, and turn them into powerful advocates of your company. That’s because design is all about helping people reach their goals and meet their needs. 

  • Companies that invest in design outperform the S&P 500 Index by a whopping 228%.

  • Design goes way beyond creating attractive visuals and aesthetics. When you possess design skills you’re equipped to revolutionize businesses, make technology more user-friendly, and innovate customer experiences and systems.

How can design skills protect me from losing my job to AI?

AI is killing jobs in all industries. Humanity has never faced such a powerful force, developing at an exponential speed.

You can protect yourself by learning design: You’ll use the very fabric of being human, like empathy and intuition. AI never can never replace that. These skills are timeless and will stay with you forever.

Design is centered on human needs and goals. That’s why you can protect your future with the power of human-centered design. Mastering these skills can shield you from AI-driven disruptions.

We’ll even teach you how to use AI as your career helper, not your terminator.

Do I need any prior experience in design or tech?

Good news!

You don’t need any prerequisites or prior experience in design or tech. We’ve crafted the learning experience to ensure your success and real career outcomes, regardless of your age or background.

Will I receive a Certificate?

Yes! After you finish, you’ll receive an industry-recognized IxDF Certificate.

Use your IxDF Certificates to increase your credibility and salary potential. Your employer and clients will trust you when you can prove that you’ve learned from the best.

Be in distinguished company, alongside industry leaders who train their teams with the IxDF and trust IxDF Certificates.

Add IxDF Certificates to your LinkedIn profile, resumé and job application in a few easy steps.

You can download your certificates as .jpg files, so they are easy to share. Certificates are always valid.

How do I add the IxDF Certificate to my LinkedIn profile?

That’s easy! You can use your IxDF Certificates to increase your credibility and salary potential. Your employer and clients will trust you when you can prove that you’ve learned from the best.

Add your IxDF Certificates to your LinkedIn profile, resumé and job application in a few easy steps:

  1. Click “Add profile section” on your LinkedIn

  2. Tap “Recommended”  

  3. Select “Add licenses or certifications”

  4. Enter your IxDF Certificate details

  5. Hit “Save” 

You can download your IxDF Certificates as .jpg files, so they are easy to share. IxDF Certificates are always valid.

Need more detailed instructions?

How can the global and local IxDF community help me?

We can help you in several ways.

Join meet-ups in your city: Join the regular meet-ups in your city in a nearby cafe or office building to have fun and learn with people just like you. You get full access to IxDF Local Groups where you can build your network, find your next job, enjoy yourself and learn from your peers. The meetings are completely optional and are spread across over 500 cities worldwide. Your network is your net worth.

Get instant help and career advice in IxDF online global communities. Build your global network through the supportive IxDF community. Earn IxDF Distinctions like “Community Influencer'' and “Social Impact Award”.

Learn from global leaders and build your network and job opportunities locally and globally.

I just signed up for a live Master Class. What's next?

Wonderful! When you sign up for a Master Class, you’ll receive an email from Zoom with a link to join the live Master Class.

  • This email is sent from noreply@zoom.us - please check your spam folder. 

  • If you can’t find the email, please reach out to mads.soegaard@interaction-design.org and we’re super happy to help you!

Great news! You’ll also get an on-demand version of your Master Class a few hours after the live event ends.

A few days later, the on-demand Master Class will show up on your private profile page.

That way, you can view the Master Class on-demand at any time. As many times as you wish.

Will the live Master Class be recorded and become available on-demand?

Absolutely!

When you sign up for a live Master Class, you’ll automatically receive the link to the recording a few hours after the live event ends.

A few days later, the on-demand Master Class will show up on your private profile page if you’re an IxDF member. If you’re not a member, you’ll receive your recording by email.

You can enjoy your Master Class on-demand at any time, anywhere. Watch it as many times as you want.

What if I can’t attend a live Master Class?

Great news! We’ve got you covered.

When you sign up for the live Master Class, you’ll automatically receive the link to the recording a few hours after the live event ends.

A few days later, the on-demand Master Class will show up on your private profile page if you’re an IxDF member. If you’re not a member, you’ll receive your recording by email.

You can enjoy your Master Class on-demand at any time, anywhere. Watch it as many times as you want.

What if I have more questions?

We’d love to hear from you and help you!

Reach out to us at hello@interaction-design.org or use the online contact form.

New to UX Design? We're Giving You a Free eBook!

The Basics of User Experience Design

Download our free ebook “The Basics of User Experience Design” to learn about core concepts of UX design.

In 9 chapters, we’ll cover: conducting user interviews, design thinking, interaction design, mobile UX design, usability, UX research, and many more!

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