Laddering Questions User Experience (UX) topic overview/definition
For your convenience, we’ve collected all UX literature that deals with Laddering Questions. Here’s the full list:
Laddering Questions Drilling Down Deep and Moving Sideways in UX Research
Laddering questions help you direct your research in order to get the most valuable information from interview subjects. This can help you expand the remit of the research or to focus it to where the roots of problems really lay.Laddering questions are a variant of the “5 Whys” principle. The idea is to use questions that begin with “why” to eli...