Human Work Interaction Design 2012

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Event Description

Theme, Scope and Focus:
The HUMAN WORK INTERACTION DESIGN 2012 (HWID 2012) working conference analyzes the combination of empirical Work Analysis and Human computer interaction (HCI).

Human work analysis involves user goals, user requirements, tasks and procedures, human factors, cognitive and physical processes, contexts (organizational, social, cultural). In particular in the HCI and human factors tradition, work is analyzed as end-user tasks performed within a work domain. The focus is on the user's experience of tasks (procedures) and the artefact environment (constraints in the work domain). Hierarchical Task Analysis (Annett & Duncan, 1967) and Work Domain Analysis (Salmon, Jenkins, Stanton, & Walker, 2010) are among the methods that can be used to analyse the goal-directed tasks, and map the work environmental constraints and opportunities for behavior. In addition, there is a strong tradition in HCI for studying work with ethnographic methods (Button & Sharrock, 2009) and from socio-technical perspectives (e.g., Nocera, Dunckley, & Sharp, 2007). These approaches focus on work as end-user actions performed together with other people in a field setting, that is, the user's experience of using systems are social and organizational experiences. User experience, usability and interaction design are influenced by these approaches and techniques for analyzing and interpreting the human work, which eventually manifests in the design of technological products, systems and applications.

The working conference will present current research of human work interaction design and industrial experiences in a wide spectrum of domains such as medical, safety critical systems, e-government, enterprise IT solutions, learning systems, information systems for rural populations, etc. The relevant domains not mentioned here could also be considered. The purpose of the working conference is to enable practitioners and researchers to analyze the rel