Beers, Wine and your UX Problems

Hi all! Please use this discussion thread to discuss Beers, Wine and your UX Problems held on Feb 18, 2019. Feel free to ask questions about the place, date and time, agenda of the meeting, or anything else.

Excited to meet you all on Monday 18th February!!

I've had a question in mind for a while regards UX so I thought it would be great to ask you here, and see what are your thoughts?

When you work in UX (whichever role) do you think it's best to know your product/service inside out or keep a bit of a distance to be able to see 'problems' more easily?

I've always worked with a bit of a distance to the services/products that I worked on and due to that I always came up with lots and lots of questions. So sometimes when I work with a person who knows product inside out, they use some acronyms - but me not knowing all made me question it - is it clear to users?

Of course, not being an expert in the full product/service doesn't make me The User and we definitely need user research, but I've noticed that in my experience it helps to build the user research.

What do you think? :)

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