Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Yang, Rayoung, Park, Sangmi, Mishra, Sonali R., Hong, Zhenan, Newsom, Clint, Joo, Hyeon, Hofer, Erik and Newman, Mark W. (2011): Supporting spatial awareness and independent wayfinding for pedestrians with visual impairments. In: Thirteenth Annual ACM SIGACCESS Conference on Assistive Technologies 2011. pp. 27-34.
Newman, Mark W., Ackerman, Mark S., Kim, Jungwoo, Prakash, Atul, Hong, Zhenan, Mandel, Jacob and Dong, Tao (2010): Bringing the field into the lab: supporting capture and replay of contextual data for the design of context-aware applications. In: Proceedings of the 2010 ACM Symposium on User Interface Software and Technology 2010. pp. 105-108.