William M. Snyder helps leaders organize action-learning networks that serve the public good. He has consulted for 20 years on large-scale change efforts in the private, public, and non-profit sectors with organizations such as AT&T, Colgate-Palmolive, Daimler-Chrysler, McKinsey & Company, the Veterans Administration, Rockefeller Brothers Fund, and Annie E. Casey Foundation. Bill is a global thought-leader on the topic of “communities of practice,” groups of practitioners that learn, innovate, and collaborate over time in areas of shared passion or concern. His research and consulting work focuses on civic communities of practice at local, national, and global levels. Examples include:
•A constellation of multi-stakeholder, economic-development communities in Chicago—focused on industry sectors such as biotech and telecommunications
•Several multi-city communities of practice working on issues such as healthy families and reducing gun violence, sponsored by Vice President Gore’s Office of Reinventing Government
•A community for leaders of global, multi-stakeholder networks working on topics such as microcredit, transparency, and sustainable forests.
Snyder, William M. and Wenger, Etienne (2004): Our world as a learning system: a communities-of-practice approach. In: Connor, Marcia L. and Clawson, James G. "Creating a Learning Culture: Strategy, Technology, and Practice". Cambridge University Press pp. 35-58
Snyder, William M. and Briggs, Xavier de Sousa (2003): Communities of Practice: A New Tool for Managers. In: Kamensky, John M. and Burlin, Thomas J. "Collaboration: Using Networks and Partnerships". Rowman and Littlefield Publishers p. 74
Snyder, William M. and Wenger, Etienne (2003). Communities of Practice in Government: The Case for Sponsorship. http://www.ewenger.com/pub/index.htm
Snyder, William M., Wenger, Etienne and Briggs, Xavier de Sousa (2003): Communities of Practice in Government: Leveraging Knowledge for Performance. In The Public Manager, 32 (4) pp. 17-2222
Snyder, William M. and Briggs, Xavier de Sousa (2003). Communities of Practice: A New Tool for Managers. Retrieved [Date unavailable] from The Center for the Business of Government: http://www.businessofgovernment.org/main/winners/details/index.asp?GID=159
Snyder, William M. and Briggs, Xavier de Sousa (2003): Communities of Practice: A New Tool for Managers. In: Kamensky, John M. and Burlin, Thomas J. "Collaboration: Using Networks and Partnerships". Rowman and Littlefield Publishers pp. 171-272
Wenger, Etienne, McDermott, Richard and Snyder, William M. (2002): Cultivating Communities of Practice. Boston, Massachusetts, Harvard Business School Press
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Wenger, Etienne and Snyder, William M. (2000): Communities of Practice: The Organizational Frontier. In Harvard Business Review, 0 pp. 139-145145
Snyder, William M. and Cummings, Thomas G. (1998): Organization Learning Disorders: Conceptual Model and Intervention Hypotheses. In Human Relations, 51 (7) pp. 873-895895
Snyder, William M. (1996): Organization learning and performance: An exploration of the linkages between organization learning, knowledge, and performance. Ann Arbor, MI, ProQuest
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