Jul 09

The evolution of HCI technology is a coevolution of HCI tasks and HCI artifacts: A task implicitly sets requirements for the development of artifacts to support; an artifact suggests possibilities and introduces constraints that often radically redefine the task for which the artifact was originally developed. [...] This dynamic relation, the task-artifact cycle, circumscribes the development activities of human-computer interaction

-- John M. Carroll, Wendy A. Kellogg, and Mary Beth Rosson in "The Task-Artifact Cycle" in Designing Interaction (1992)

 
 

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Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

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Whitney Hess

Picture of Whitney Hess.
Personal Homepage:
http://whitneyhess.com/blog/

Whitney Hess is an independent user experience designer based in New York City. She helps make stuff easy and pleasurable to use. Whitney is a senior experience design consultant with Happy Cog, an advisor to RedStamp, and consults with a variety of startups and major corporations. She was the UX consultant on Boxee's beta app, and conducted extensive user research for the United States Holocaust Memorial Museumís website redesign. Other recent clients include Scientific American, House Party, Reprise Media, Teach for America, and Hearst Corporation. Prior to going independent, Whitney was on the design team at Liquidnet, an international financial software company. Previously, she was an interaction designer at Digitas and Tribal DDB, where her clients included American Express, The New York Times, Allstate, Claritin, Tropicana, and EarthLink. Most notably, she helped to conceive, design, and test an innovative card search tool for American Express, and is named as a co-inventor on its U.S. patent. Whitney received a Master's degree in Human-Computer Interaction (HCI) and a Bachelorís degree in Professional Writing and HCI, both from Carnegie Mellon University. She writes about improving the human experience on her blog, Pleasure and Pain, is a frequent speaker on user experience at conferences around the world, and can always be reached on Twitter @whitneyhess.

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2011

Hess, Whitney (2011). Commentary on 'User Experience and Experience Design' by Marc Hassenzahl

 
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27 Jan 2011: Modified
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URL: http://www.interaction-design.org/references/authors/whitney_hess.html
Jul 09

The evolution of HCI technology is a coevolution of HCI tasks and HCI artifacts: A task implicitly sets requirements for the development of artifacts to support; an artifact suggests possibilities and introduces constraints that often radically redefine the task for which the artifact was originally developed. [...] This dynamic relation, the task-artifact cycle, circumscribes the development activities of human-computer interaction

-- John M. Carroll, Wendy A. Kellogg, and Mary Beth Rosson in "The Task-Artifact Cycle" in Designing Interaction (1992)

 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

Kumar and Herger 2013: Gamification at Work: Designing Engaging Business Software...
by Janaki Mythily Kumar and Mario Herger

 
Start reading

Whitworth and Ahmad 2013: The Social Design of Technical Systems: Building technologies for communities...
by Brian Whitworth and Adnan Ahmad

 
Start reading

Soegaard and Dam 2013: The Encyclopedia of Human-Computer Interaction, 2nd Ed....
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!