Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney HessUser Experience and Experience Design !
Meng, I-Heng, Yang, Wei-Pang, Chen, Wen-Chih and Chang, Lu-Ping (2002): Data Mining Mechanisms in Knowledge Management System. In: ICEIS 2002 2002. pp. 399-404.
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