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Vivek Choudhury

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Publications by Vivek Choudhury (bibliography)

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2006
 
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McKnight, D. Harrison and Choudhury, Vivek (2006): Distrust and trust in B2C e-commerce: do they differ?. In: Fox, Mark S. and Spencer, Bruce (eds.) Proceedings of the 8th International Conference on Electronic Commerce - ICEC 2006 2006, Fredericton, New Brunswick, Canada. pp. 482-491.

2003
 
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McKnight, D. Harrison, Kacmar, Chuck and Choudhury, Vivek (2003): Whoops...Did I Use the Wrong Concept to Predict E-Commerce Trust? Modeling the Risk-Related Effects of Trust versus Distrust Concepts. In: HICSS 2003 2003. p. 182.

2002
 
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McKnight, D. Harrison, Choudhury, Vivek and Kacmar, Charles (2002): Developing and Validating Trust Measures for e-Commerce: An Integrative Typology. In Information Systems Research, 13 (3) pp. 334-359.

Evidence suggests that consumers often hesitate to transact with Web-based vendors because of uncertainty about vendor behavior or the perceived risk of having personal information stolen by hackers. Trust plays a central role in helping consumers overcome perceptions of risk and insecurity. Trust makes consumers comfortable sharing personal information, making purchases, and acting on Web vendor advice--behaviors essential to widespread adoption of e-commerce. Therefore, trust is critical to both researchers and practitioners. Prior research on e-commerce trust has used diverse, incomplete, and inconsistent definitions of trust, making it difficult to compare results across studies. This paper contributes by proposing and validating measures for a multidisciplinary, multidimensional model of trust in e-commerce. The model includes four high-level constructs--disposition to trust, institution-based trust, trusting beliefs, and trusting intentions--which are further delineated into 16 measurable, literature-grounded subconstructs. The psychometric properties of the measures are demonstrated through use of a hypothetical, legal advice Web site. The results show that trust is indeed a multidimensional concept. Proposed relationships among the trust constructs are tested (for internal nomological validity), as are relationships between the trust constructs and three other e-commerce constructs (for external nomological validity)--Web experience, personal innovativeness, and Web site quality. Suggestions for future research as well as implications for practice are discussed.

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Emotion and website design: [/encyclopedia/emotion_and_website_design.html]


 
 
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25 Aug 2013: Added
12 Jun 2009: Modified
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URL: http://www.interaction-design.org/references/authors/vivek_choudhury.html
Jul 11

Creative without strategy is called ‘art‘. Creative with strategy is called ‘advertising‘

-- Jef I. Richards

 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

Kumar and Herger 2013: Gamification at Work: Designing Engaging Business Software...
by Janaki Mythily Kumar and Mario Herger

 
Start reading

Whitworth and Ahmad 2013: The Social Design of Technical Systems: Building technologies for communities...
by Brian Whitworth and Adnan Ahmad

 
Start reading

Soegaard and Dam 2013: The Encyclopedia of Human-Computer Interaction, 2nd Ed....
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!