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Tuck Wah Leong

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Publications by Tuck Wah Leong (bibliography)

» 2006 «

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Leong, Tuck Wah, Vetere, Frank and Howard, Steve (2006): Randomness as a resource for design. In: Proceedings of DIS06: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 2006. pp. 132-139. Available online

“Randomness is being harnessed in the design of some interactive systems. This is observed in random blogs, random web searching, and in particular Apple's iPod Shuffle. Yet the role of randomness in design of interactive systems in not well understood. This paper reports on an empirical study examining the influence of randomness on the user experience of music listening. 113 instances of self-reporting were collected and analysed according to four themes: listening mode, content organisation, activities during listening, and affective outcomes. The analysis provides insights into how randomness is used to engender certain affective responses (such as feeling refreshed) by using various constraining techniques (such as playlists) whilst engaging in everyday activities (such as driving a car). The paper argues that randomness can be used as an innovative design resource for supporting rich and novel user experiences.”

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Leong, Tuck Wah (2006): Designing for experiences: randomness as a resource. In: Proceedings of DIS06: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 2006. pp. 346-347. Available online

“Studies which I carried out recently of users of digital music players revealed that the element of randomness plays a role in influencing the user experience (UX). Apart from being generally positive, some users even report rich experiences such as serendipity. I propose a longitudinal study to further explicate the phenomena. In doing so, I aim to produce a theoretical framework which will provide a richer characterization of the randomness-influenced UX. This will add to our understanding of UX and may serve to inform designers of interactive systems on how randomness can be used as an innovative design resource for supporting rich and novel UX.”

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