Number of co-authors:12
Number of publications with 3 favourite co-authors:Jana Z. Sedivy:3W. Keith Edwards:3Mark W. Newman:3
Trevor Smith's 3 most productive colleagues in number of publications:W. Keith Edwards:62Shahram Izadi:50Victoria Bellotti:41
To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior.
-- Jakob Nielsen
Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
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Publications by Trevor Smith (bibliography)
Edwards, W. Keith, Newman, Mark W., Sedivy, Jana Z. and Smith, Trevor (2004): Supporting serendipitous integration in mobile computing environments. In International Journal of Human-Computer Studies, 60 (5) pp. 666-700.
In the richly networked world of the near future, mobile computing users
will be confronted with an ever-expanding array of devices and services
accessible in their environments. In such a world, we cannot expect to have
available to us specific applications that allow us to accomplish every
conceivable combination of devices that we may wish. Instead, we believe that
many of our interactions with the network will be characterized by the use of
"general purpose" tools that allow us to discover, use, and integrate multiple
devices around us. This paper lays out the case for why we believe that
so-called "serendipitous integration" is a necessary fact that we will face in
mobile computing, and explores a number of design experiments into supporting
end user configuration and control of networked environments through general
purpose tools. We present an iterative design approach to creating such tools
and their user interfaces, discuss our observations about the challenges of
designing for such a world, and then explore a number of tools that take
differing design approaches to overcoming these challenges. We conclude with a
set of reflections on the user experience issues that we believe are inherent
in dealing with ad hoc mobile computing in richly networked environments.
© All rights reserved Edwards et al. and/or Academic Press
Bellotti, Victoria, Ducheneaut, Nicolas, Howard, Mark, Neuwirth, Christine, Smith, Ian and Smith, Trevor (2002): FLANNEL: adding computation to electronic mail during transmission. In: Beaudouin-Lafon, Michel (ed.) Proceedings of the 15th annual ACM symposium on User interface software and technology October 27-30, 2002, Paris, France. pp. 1-10.
In this paper, we describe FLANNEL, an architecture for adding computational
capabilities to email. FLANNEL allows email to be modified by an application
while in transit between sender and receiver. This modification is done without
modification to the endpoints -- mail clients -- at either end. This paper also
describes interaction techniques that we have developed to allow senders of
email to quickly and easily select computations to be performed by FLANNEL.
Through, our experience, we explain the properties that applications must have
in order to be successful in the context of FLANNEL.
© All rights reserved Bellotti et al. and/or ACM Press
Newman, Mark W., Izadi, Shahram, Edwards, W. Keith, Sedivy, Jana Z. and Smith, Trevor (2002): User interfaces when and where they are needed: an infrastructure for recombinant computing. In: Beaudouin-Lafon, Michel (ed.) Proceedings of the 15th annual ACM symposium on User interface software and technology October 27-30, 2002, Paris, France. pp. 171-180.
Users in ubiquitous computing environments need to be able to make
serendipitous use of resources that they did not anticipate and of which they
have no prior knowledge. The Speakeasy recombinant computing framework is
designed to support such ad hoc use of resources on a network. In addition to
other facilities, the framework provides an infrastructure through which device
and service user interfaces can be made available to users on multiple
platforms. The framework enables UIs to be provided for connections involving
multiple entities, allows these UIs to be delivered asynchronously, and allows
them to be injected by any party participating in a connection.
© All rights reserved Newman et al. and/or ACM Press
Edwards, W. Keith, Newman, Mark W., Sedivy, Jana Z., Smith, Trevor, Balfanz, Dirk, Smetters, D. K., Wong, H. Chi and Izadi, Shahram (2002): Using speakeasy for ad hoc peer-to-peer collaboration. In: Churchill, Elizabeth F., McCarthy, Joe, Neuwirth, Christine and Rodden, Tom (eds.) Proceedings of the 2002 ACM conference on Computer supported cooperative work November 16 - 20, 2002, New Orleans, Louisiana, USA. pp. 256-265.
Peer-to-peer systems appear promising in terms of their ability to support
ad hoc, spontaneous collaboration. However, current peer-to-peer systems suffer
from several deficiencies that diminish their ability to support this domain,
such as inflexibility in terms of discovery protocols, network usage, and data
transports. We have developed the Speakeasy framework, which addresses these
issues, and supports these types of applications. We show how Speakeasy
addresses the shortcomings of current peer-to-peer systems, and describe a
demonstration application, called Casca, that supports ad hoc peer-to-peer
collaboration by taking advantages of the mechanisms provided by Speakeasy.
© All rights reserved Edwards et al. and/or ACM Press
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