Tim Mansfield

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Publications by Tim Mansfield (bibliography)

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» 2008 «

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Li, Jane, Robertson, Toni, Hansen, Susan, Mansfield, Tim and Kjeldskov, Jesper (2008): Multidisciplinary medical team meetings: a field study of collaboration in health care. In: Proceedings of OZCHI08 - the CHISIG Annual Conference on Human-Computer Interaction 2008. pp. 73-80. Available online

We present an observational study that was conducted to guide the design of an enhanced collaboration platform to support distributed multidisciplinary team meetings between two hospitals. Our goal was to find out how the breast cancer multidisciplinary team collaborates in their face-to-face meetings and in their discussions using an existing video-conferencing system and to identify obstacles and issues to their primary tasks. We identified a set of concerns around the way visibility and audibility affect the social cohesion of the group and impede communication and situation awareness between the distributed team. We also identified a parallel set of concerns around the difficulty of preparing and interacting around the medical images used in the meetings. These issues exposed a complex matrix of technical, social, procedural and organisational factors that affect the collaboration. We suggest potential directions for technical interventions in this setting.

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» 2007 «

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Rittenbruch, Markus, Viller, Stephen and Mansfield, Tim (2007): Announcing Activity: Design and Evaluation of an Intentionally Enriched Awareness Service. In Human Computer Interaction, 22 (1) pp. 137-171

We introduce and explore the notion of "intentionally enriched awareness." Intentional enrichment refers to the process of actively engaging users in the awareness process by enabling them to express intentions. We explore this concept designing and evaluating the AnyBiff system, which allows users to freely create, share, and use a variety of biff applications. Biffs are simple representation of predefined activities. Users can select biffs to indicate that they are engaged in an activity. AnyBiff was deployed in two different organizations as part of a user-centered design process. We report on the results of the trial, which allowed us to gain insights into the potential of the AnyBiff prototype and the underlying biff concept to implement intentionally enriched awareness. Our findings show that intentional disclosure mechanisms in the form of biffs were successfully used in both fields of application. Users actively engaged in the design of a large variety of biffs and explored many different uses of the concept. The study revealed a whole host of issues with regard to intentionally enriched awareness, which give valuable insight into the conception and design of future applications in this area.

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McEwan, Gregor, Rittenbruch, Markus and Mansfield, Tim (2007): Understanding awareness in mixed presence collaboration. In: Proceedings of OZCHI07, the CHISIG Annual Conference on Human-Computer Interaction November 28-30, 2007, Adelaide, Australia. pp. 171-174. Available online

Mixed presence collaboration combines distributed and collocated collaboration -- there are multiple distributed sites, each with a collocated group. While collocated collaboration and purely distributed collaboration are each the subject of rich bodies of research, the combination is less well explored. In this paper we present our initial concepts of awareness support in mixed presence collaboration. We present this as a first version model of awareness. The selected literature we have used to inform the model is drawn from collocated research and distributed research as well as the small body of work addressing mixed presence collaboration directly. In this paper we present a discussion of this relevant literature and use it to explain our model. We also offer a sample of applying the model through the use of a scenario.

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Rittenbruch, Markus, Viller, Stephen and Mansfield, Tim (2007): Announcing Activity: Design and Evaluation of an Intentionally Enriched Awareness Service. In Human-Computer Interaction, 22 (1) pp. 137-171

We introduce and explore the notion of "intentionally enriched awareness." Intentional enrichment refers to the process of actively engaging users in the awareness process by enabling them to express intentions. We explore this concept designing and evaluating the AnyBiff system, which allows users to freely create, share, and use a variety of biff applications. Biffs are simple representation of predefined activities. Users can select biffs to indicate that they are engaged in an activity. AnyBiff was deployed in two different organizations as part of a user-centered design process. We report on the results of the trial, which allowed us to gain insights into the potential of the AnyBiff prototype and the underlying biff concept to implement intentionally enriched awareness. Our findings show that intentional disclosure mechanisms in the form of biffs were successfully used in both fields of application. Users actively engaged in the design of a large variety of biffs and explored many different uses of the concept. The study revealed a whole host of issues with regard to intentionally enriched awareness, which give valuable insight into the conception and design of future applications in this area.

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Rittenbruch, Markus, Viller, Stephen and Mansfield, Tim (2007): Announcing Activity: Design and Evaluation of an Intentionally Enriched Awareness Service. In Human-Computer Interaction, 22 (1) pp. 137-171

We introduce and explore the notion of "intentionally enriched awareness." Intentional enrichment refers to the process of actively engaging users in the awareness process by enabling them to express intentions. We explore this concept designing and evaluating the AnyBiff system, which allows users to freely create, share, and use a variety of biff applications. Biffs are simple representation of predefined activities. Users can select biffs to indicate that they are engaged in an activity. AnyBiff was deployed in two different organizations as part of a user-centered design process. We report on the results of the trial, which allowed us to gain insights into the potential of the AnyBiff prototype and the underlying biff concept to implement intentionally enriched awareness. Our findings show that intentional disclosure mechanisms in the form of biffs were successfully used in both fields of application. Users actively engaged in the design of a large variety of biffs and explored many different uses of the concept. The study revealed a whole host of issues with regard to intentionally enriched awareness, which give valuable insight into the conception and design of future applications in this area.

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» 2006 «

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Robertson, Toni, Mansfield, Tim and Loke, Lian (2006): Designing an immersive environment for public use. In: Jacucci, Gianni and Kensing, Finn (eds.) PDC 2006 - Proceedings of the Ninth Conference on Participatory Design August 1-5, 2006, Trento, Italy. pp. 31-40. Available online

» 2005 «

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Loke, Lian, Robertson, Toni and Mansfield, Tim (2005): Moving bodies, social selves: movement-oriented personas and scenarios. In: Proceedings of OZCHI05, the CHISIG Annual Conference on Human-Computer Interaction 2005. pp. 1-10. Available online

This paper describes the development of movement-oriented personas and scenarios for representing multiple users of an interactive, immersive environment, designed as an artistic work for a public space. Personas and scenarios were integrated into a user interaction script and linked to a set of movement schemas using Labanotation for group choreography. Enactment of the script within a prototype environment enabled the designers to experience the aesthetic and kinaesthetic qualities of the work, as well as the social interactional aspects of the user experience. This ensured that the experience of those visiting the exhibition was always central to the design process.

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» 2002 «

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Fitzpatrick, Geraldine, Kaplan, Simon M., Mansfield, Tim, Arnold, David and Segall, Bill (2002): Supporting Public Availability and Accessibility with Elvin: Experiences and Reflections. In Computer Supported Cooperative Work, 11 (3) pp. 447-474

We provide a retrospective account of how a generic event notification service called Elvin and a suite of simple client applications: CoffeeBiff, Tickertape and Tickerchat, came to be used within our organisation to support awareness and interaction. After overviewing Elvin and its clients, we outline various experiences from data collated across two studies where Elvin and its clients have been used to augment the workaday world to support interaction, to make digital actions visible, to make physical actions available beyond the location of action, and to support content and socially based information filtering. We suggest there are both functional and technical reasons for why Elvin works for enabling awareness and interaction. Functionally, it provides a way to produce, gather and redistribute information from everyday activities (via Elvin) and to give that information a perceptible form (via the various clients) that can be publicly available and accessible as a resource for awareness. The integration of lightweight chat facilities with these information sources enables awareness to easily flow into interaction, starting to re-connect bodies to actions, and starting to approximate the easy flow of interaction that happens when we are co-located. Technically, the conceptual simplicity of the Elvin notification, the wide availability of its APIs, and the generic functionality of its clients, especially Tickertape, have made the use of the service appealing to developers and users for a wide range of uses.

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» 1999 «

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Fitzpatrick, Geraldine, Mansfield, Tim, Kaplan, Simon M., Arnold, David, Phelps, Ted and Segall, Bill (1999): Augmenting the workaday world with Elvin. In: Bødker, Susanne, Kyng, Morten and Schmidt, Kjeld (eds.) ECSCW 99 - Proceedings of the Sixth European Conference on Computer Supported Cooperative Work 12-16 September, 1999, Copenhagen, Denmark. p. 431.

» 1997 «

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Mansfield, Tim, Kaplan, Simon M., Fitzpatrick, Geraldine, Phelps, Ted, Fitzpatrick, Mark and Taylor, Richard (1997): Evolving Orbit: A Process Report on Building Locales. In: Payne, Stephen C. and Prinz, Wolfgang (eds.) Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 1997 November 11-19, 1997, Phoenix, Arizona, USA. pp. 241-250. Available online

The wOrlds project at the DSTC is experimenting with computer-based collaboration support. Our goal is to provide support for the workaday activities of distributed groups. To facilitate this we are in parallel developing a theory of collaborative activity (the locales framework) and a series of prototypes to test this theory. In this paper we briefly overview the theory and then describe the evolution of the three versions of our Orbit prototype. The prototypes focus on providing a range of facilities, including shared distributed objects, multiple personalizable views, user-controllable presence and awareness of user activities, and the ability to participate in multiple activities simultaneously, with varying degrees of intensity.

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Kaplan, Simon M., Fitzpatrick, Geraldine, Mansfield, Tim and Tolone, William J. (1997): MUDdling Through. In: HICSS 1997 1997. pp. 539-548. Available online

» 1996 «

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Fitzpatrick, Geraldine, Kaplan, Simon M. and Mansfield, Tim (1996): Physical Spaces, Virtual Places and Social Worlds: A Study of Work in the Virtual. In: Olson, Gary M., Olson, Judith S. and Ackerman, Mark S. (eds.) Proceedings of the 1996 ACM conference on Computer supported cooperative work November 16 - 20, 1996, Boston, Massachusetts, United States. pp. 334-343. Available online

This case study explores the nature of work for one group of systems administrators. Their virtual work domain offered little support for collaboration and mechanisms in the physical domain were often used instead. However, the way that group members were able to make sense of their complex virtual work environment suggests a new interpretation of spatial metaphors for the design of collaborative systems. This is one based on 'place' or 'locale', and 'centres', taking into account the observation that people work in multiple social worlds simultaneously, that these social worlds provide a structuring over the work domain, and that the individual draws from this structure elements relevant to their tasks.

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Changes to this page (author)

18 Feb 2010: Enabled abstracts to be shown on Tim Mansfield's author page.
26 Jun 2009: Author was edited
12 Jun 2009: Author was edited
05 Jun 2009: Author was edited
02 Jun 2009: Author was edited
01 Jun 2009: Author was edited
12 May 2008: Author was edited
12 May 2008: Author was edited
24 Jul 2007: Author was edited
28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:1996-2008
Publication count:12
Number of co-authors:16



Productive colleagues

Tim Mansfield's 3 most productive colleagues in number of publications:

Geraldine Fitzpatrick:37
Jesper Kjeldskov:36
Toni Robertson:26


Collaboration count

Number of publications with 3 favourite co-authors:

Geraldine Fitzpatrick:5
Simon M. Kaplan:5
Markus Rittenbruch:4

 

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Mar 19

As a rule, software systems do not work well until they have been used, and have failed repeatedly, in real applications.

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