Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Thomas is one of Denmark's leading usability specialists. He has extensive experience in user research and usability studies for Danish as well as for international companies. Thomas is a frequent speaker at Danish and international conferences, such as The UX Masterclass, and blogs for the Danish edition of Computerworld. In addition, he serves as external reviewer at the IT University of Copenhagen, The Copenhagen Business School, The Technical University of Denmark and the Information Science School of Copenhagen. Thomas has written the books 'Breaking Through to the Other Side - using the User Experience in Web, interactive television and mobile services' (2004) and 'Using the users - and create more user-friendly websites' (in Danish 2011) and contributed two chapters to 'The Handbook of Global User Research' (2010). Before he founded SnitkerGroup, Thomas worked as a usability specialist in IT (in KMD), in a media agency (Mediacom and Beyond Interactive) and a web agency (Signal Digital and GreyDigital).
Snitker, Thomas Visby (2014). Commentary on 'Usability Evaluation' by Gilbert Cockton