Publication statistics

Pub. period:1989-2014
Pub. count:53
Number of co-authors:72



Co-authors

Number of publications with 3 favourite co-authors:

Wendy A. Kellogg:14
Jeremy Sussman:4
Christine Halverson:4

 

 

Productive colleagues

Thomas Erickson's 3 most productive colleagues in number of publications:

Benjamin B. Beders..:70
Loren Terveen:69
Mark S. Ackerman:67
 
 
 

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Thomas Erickson

Picture of Thomas Erickson.
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Has also published under the name of:
"Thomas D. Erickson"

Personal Homepage:
http://www.visi.com/~snowfall/

Current place of employment:
IBM Watson Research Center

I'm an interaction designer and researcher in the Social Computing Group at IBM's Watson Labs in New York to which I telecommute from my home in Minneapolis. My research focuses on designing systems that enable groups of people to interact coherently and productively: originally focused on online systems, the scope of my work has expanded to include real world environments ranging from rooms to cities. More generally, I am interested in topics such as genre theory, pattern languages, urban design, real and virtual communities, and the sociology of human-human interaction, all of which inform my approach to systems design. I've been at IBM since June '97; before that I spent 9 years at Apple, and before that 5 years in a now-defunct startup that competed with another startup called Lotus.

 

Publications by Thomas Erickson (bibliography)

 what's this?
2014

Erickson, Thomas (2013): Social Computing. In: Soegaard, Mads and Dam, Rikke Friis (eds.). "The Encyclopedia of Human-Computer Interaction, 2nd Ed.". Aarhus, Denmark: The Interaction Design Foundation. Available online at https://www.interaction-design.org/encyclopedia/social_computing.html

2011
 
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Erickson, Thomas, Shami, N. Sadat, Kellogg, Wendy A. and Levine, David W. (2011): Synchronous interaction among hundreds: an evaluation of a conference in an avatar-based virtual environment. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems 2011. pp. 503-512

This paper presents the first in-depth evaluation of a large multi-format virtual conference. The conference took place in an avatar-based 3D virtual world with spatialized audio, and had keynote, poster and social sessions. We studied it by drawing on logs, a survey and interviews with 30 participants. We develop a model -- Coalescence, Focused Interaction, Remixing (CoFIRe) -- of large synchronous interactions, and use it to discuss how the technology supported, or failed to support, the interactions that are the raison d'etre of conferences. We conclude by discussing the prospects for such large virtual gatherings.

© All rights reserved Erickson et al. and/or their publisher

 
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Hecht, Brent, Schoning, Johannes, Erickson, Thomas and Priedhorsky, Reid (2011): Geographic human-computer interaction. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems 2011. pp. 447-450

Researchers and practitioners in human-computer interaction are increasingly taking geographic approaches to their work. Whether designing novel location-based systems, developing natural user interfaces for maps, or exploring online interactions over space and time, HCI is discovering that geographic questions, methods, and use cases are becoming integral to our field. Unfortunately, to our knowledge, there have been no direct efforts to unite members of the community exploring geographic HCI. The goal of this forum is to bring together researchers from a variety of areas to provide a summary of what has been done thus far and to discuss options for developing a more formal geographic HCI community. We will also highlight the troublesome lack of communication between scholars in geography and HCI and the opportunities that will result from increased collaboration between the two fields.

© All rights reserved Hecht et al. and/or their publisher

 
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Shami, N. Sadat, Erickson, Thomas, Kellogg, Wendy and Levine, David (2011): Places in spaces: common ground in virtual worlds. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems 2011. pp. 1717-1722

Virtual worlds can allow conversational participants to achieve common ground in situations where the information volume and need for clarification is low. We argue in favor of this assertion through an examination of a semi-structured activity among hundreds of users held in a virtual world. Through the idea of 'implicit grounding', we argue that the affordances of contextualized space can allow users to achieve common ground in a low information volume, low clarification need activity. We use the success of the event to re-examine and extend Clark and Brennan's work on grounding in communication.

© All rights reserved Shami et al. and/or their publisher

2010
 
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Panciera, Katherine, Priedhorsky, Reid, Erickson, Thomas and Terveen, Loren (2010): Lurking? cyclopaths?: a quantitative lifecycle analysis of user behavior in a geowiki. In: Proceedings of ACM CHI 2010 Conference on Human Factors in Computing Systems 2010. pp. 1917-1926

Online communities produce rich behavioral datasets, e.g., Usenet news conversations, Wikipedia edits, and Facebook friend networks. Analysis of such datasets yields important insights (like the "long tail" of user participation) and suggests novel design interventions (like targeting users with personalized opportunities and work requests). However, certain key user data typically are unavailable, specifically viewing, pre-registration, and non-logged-in activity. The absence of data makes some questions hard to answer; access to it can strengthen, extend, or cast doubt on previous results. We report on analysis of user behavior in Cyclopath, a geographic wiki and route-finder for bicyclists. With access to viewing and non-logged-in activity data, we were able to: (a) replicate and extend prior work on user lifecycles in Wikipedia, (b) bring to light some pre-registration activity, thus testing for the presence of "educational lurking," and (c) demonstrate the locality of geographic activity and how editing and viewing are geographically correlated.

© All rights reserved Panciera et al. and/or their publisher

 
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Ackerman, Mark S., Halverson, Christine A., Erickson, Thomas and Kellogg, Wendy A. (eds.) (2010): Resources, Co-Evolution and Artifacts: Theory in CSCW. Springer

This new book looks at how resources get created, adopted, modified, and die, by using a number of theoretical and empirical studies to carefully examine and chart resources over time. It examines, among many others, issues such as how resources are tailored or otherwise changed as the situations and purposes for which they are used change, and how a resource is maintained and reused within an organization.

© All rights reserved Ackerman et al. and/or Springer

2009
 
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Farrell, Robert, Shah, Hina, Erickson, Thomas and Kellogg, Wendy A. (2009): A design evaluation of a user interface for tending long-term tasks. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009. pp. 4141-4146. Available online

Organizational processes often take place over long periods of time and require intermittent attention. Remembering and reasoning about upcoming process tasks is important, but not adequately supported by existing tools. This paper describes Longitude, a tool that provides a compact timeline of tasks and deadlines. We discuss findings from an exploratory study of the system and propose new requirements for tools that help people participate in long-running group processes requiring intermittent and sporadic attention.

© All rights reserved Farrell et al. and/or ACM Press

2008
 
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Erickson, Thomas and McDonald, David W. (2008): HCI Remixed: Reflections on Works that Have Influenced the HCI Community. Cambridge, Massachusetts, MIT Press

 
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Erickson, Thomas, Danis, Catalina M., Kellogg, Wendy A. and Helander, Mary E. (2008): Assistance: the work practices of human administrative assistants and their implications for it and organizations. In: Proceedings of ACM CSCW08 Conference on Computer-Supported Cooperative Work 2008. pp. 609-618. Available online

Assistance -- work carried out by one entity in support of another -- is a concept of long-standing interest, both as a type of human work common in organizations and as a model of how computational systems might interact with humans. Surprisingly, the perhaps most paradigmatic form of assistance -- the work of administrative assistants or secretaries -- has received almost no attention. This paper reports on a study of assistants, and their principals and managers, laying out a model of their work, the skills and competencies they need to function effectively, and reflects on implications for the design of systems and organizations.

© All rights reserved Erickson et al. and/or ACM Press

2007
 
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Ding, Xianghua, Erickson, Thomas, Kellogg, Wendy A., Levy, Stephen, Christensen, James E., Sussman, Jeremy, Wolf, Tracee Vetting and Bennett, William (2007): An empirical study of the use of visually enhanced voip audio conferencing: the case of IEAC. In: Proceedings of ACM CHI 2007 Conference on Human Factors in Computing Systems 2007. pp. 1019-1028. Available online

IBM Enhanced Audio Conferencing (IEAC) is a VoIP-based audio conferencing system that, like several other systems, provides a visualization showing who is present and their states (e.g., speaking, muted). This paper presents the first study of the use of such a system. Drawing on log files collected over six weeks of use by over 1300 corporate employees, and interviews with 10 of them, we look at how and why various features of the system are used and what sorts of practices are supported. Our findings shed light on the factors that drive the use of visual enhancements to audio conferencing, and suggest further research topics.

© All rights reserved Ding et al. and/or ACM Press

 
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Erickson, Thomas and Herring, Susan C. (2007): Minitrack: Persistent Conversation 8: Design and Analysis of CMC Systems. In: HICSS 2007 - 40th Hawaii International International Conference on Systems Science 3-6 January, 2007, Waikoloa, Big Island, HI, USA. p. 75. Available online

 
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Erickson, Thomas and McDonald, David W. (2007): HCI Remixed: Reflections on Works That Have Influenced the HCI Community. The MIT Press

2006
 
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Weisz, Justin D., Erickson, Thomas and Kellogg, Wendy A. (2006): Synchronous broadcast messaging: the use of ICT. In: Proceedings of ACM CHI 2006 Conference on Human Factors in Computing Systems 2006. pp. 1293-1302. Available online

IBM Community Tools (ICT) is a synchronous broadcast messaging system in use by a very large, globally distributed organization. ICT is interesting for a number of reasons, including its scale of use (thousands of users per day), its usage model of employing large scale broadcast to strangers to initiate small group interactions, and the fact that it is a synchronous system used across multiple time zones. In this paper we characterize the use of ICT in its context, examine the activities for which it is used, the motivations of its users, and the values they derive from it. We also explore problems with the system, and look at the social and technical ways in which users deal with them.

© All rights reserved Weisz et al. and/or ACM Press

 
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Kellogg, Wendy A., Erickson, Thomas, Wolf, Tracee Vetting, Levy, Stephen, Christensen, Jim, Sussman, Jeremy and Bennett, William (2006): Leveraging digital backchannels to enhance user experience in electronically mediated communication. In: Proceedings of ACM CSCW06 Conference on Computer-Supported Cooperative Work 2006. pp. 451-454. Available online

Rendezvous is a conference call solution that leverages Voice over IP, enterprise calendaring, instant messaging, and rich client functionality to enhance the user experience and effectiveness of distributed meetings. We describe the service, and two of its user experience innovations -- the conference call proxy and iHelp -- which function as digital backchannels. We present results from a preliminary user evaluation, and discuss our notion of digital backchannels with respect to the social translucence framework.

© All rights reserved Kellogg et al. and/or ACM Press

 
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Erickson, Thomas, Kellogg, Wendy A., Laff, Mark, Sussman, Jeremy, Wolf, Tracee Vetting, Halverson, Christine and Edwards, Denise (2006): A persistent chat space for work groups: the design, evaluation and deployment of loops. In: Proceedings of DIS06: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 2006. pp. 331-340. Available online

Loops is a text-based computer mediated communication system aimed at small- to medium-sized corporate work groups. We begin by discussing the goals of the system and the rationale behind its design, particularly its treatment of non-conversational text. Next we describe its realization in an implemented system, and discuss how an early working version of the system was'group tested,' and the changes that lead to. We then discuss its deployment within our organization, and provide examples of how it's used. We conclude with reflections on the usage patterns of Loops and their implications for the design of similar systems.

© All rights reserved Erickson et al. and/or ACM Press

 
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Erickson, Thomas and Herring, Susan C. (2006): Minitrack Introduction. In: HICSS 2006 - 39th Hawaii International International Conference on Systems Science 4-7 January, 2006, Kauai, HI, USA. . Available online

 
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Erickson, Thomas (2006): From PIM to GIM: personal information management in group contexts. In Communications of the ACM, 49 (1) pp. 74-75. Available online

 
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Ivanov, Alex, Erickson, Thomas and Cyr, Dianne (2006): Plot-polling: Collaborative Knowledge Visualization for Online Discussions. In: Tenth International Conference on Information Visualization July 5-6, 2006, London, United Kingdom. pp. 205-210

Online communities are extremely popular; yet most of them still rely primarily on text for knowledge creation and communication. This paper describes a graphical Webpoll prototype - a mix of information, knowledge, and social visualization - that has been designed and deployed in an online discussion board on herbal antidepressants. The prototype, hereby named the "plot-poll", allows users to collaboratively construct a sequence of mini histograms that indicate experienced mood change during a ten week period. The pilot study shows that plot-polling is quite effective in engaging low-frequency contributors to participate. More work is required to support these findings, and reveal whether the graphic format is able to provide affective qualities to the user experience.

© All rights reserved Ivanov et al. and/or their publisher

2005
 
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Erickson, Thomas and Halverson, Christine (2005): Intelligent design or felicitous evolution?: sustaining order and activity in online communities. In: GROUP05: International Conference on Supporting Group Work November 6-9, 2005, Sanibel Island, Florida, USA. p. 323. Available online

 
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Erickson, Thomas (2005): Inhabited Models: Supporting Coherent Behavior in Online Systems. In: Ardissono, Liliana, Brna, Paul and Mitrovic, Antonija (eds.) User Modeling 2005 - 10th International Conference - UM 2005 July 24-29, 2005, Edinburgh, Scotland, UK. pp. 5-8. Available online

 
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Erickson, Thomas and Herring, Susan C. (2005): Persistent Conversation: A Dialog Between Research and Design. In: HICSS 2005 - 38th Hawaii International Conference on System Sciences 3-6 January, 2005, Big Island, HI, USA. . Available online

2004
 
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Erickson, Thomas, Huang, Wei, Danis, Catalina and Kellogg, Wendy A. (2004): A social proxy for distributed tasks: design and evaluation of a working prototype. In: Dykstra-Erickson, Elizabeth and Tscheligi, Manfred (eds.) Proceedings of ACM CHI 2004 Conference on Human Factors in Computing Systems April 24-29, 2004, Vienna, Austria. pp. 559-566. Available online

This paper describes an approach to managing tasks and processes that are distributed across a large number of people. The basic idea is to use a social visualization called a task proxy to create a shared awareness amongst the participants in a task or process. The process awareness provided by the task proxy enables its users to monitor the task state, the states of participants, and to communicate with those in particular states. We describe the concept, a first prototype, its evaluation, and discuss future directions.

© All rights reserved Erickson et al. and/or ACM Press

 
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Halverson, Christine, Erickson, Thomas and Ackerman, Mark S. (2004): Behind the help desk: evolution of a knowledge management system in a large organization. In: Proceedings of ACM CSCW04 Conference on Computer-Supported Cooperative Work 2004. pp. 304-313. Available online

This paper examines the way in which a knowledge management system (KMS)-by which we mean the people, processes and software-came into being and evolved in response to a variety of shifting social, technical and organizational pressures. We draw upon data from a two year ethnographic study of a sophisticated help desk to trace the KMS from its initial conception as a "Common Problems" database for help desk personnel, to its current instantiation as a set of Frequently Asked Questions published on an intranet for help desk clients. We note how shifts in management, organizational structure, incentives, software technologies, and other factors affected the development of the system. This study sheds light on some of the difficulties that accompany the implementation of CSCW systems, and provides an analysis of how such systems are often designed by bricolage.

© All rights reserved Halverson et al. and/or ACM Press

 
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Erickson, Thomas and Herring, Susan (2004): Persistent Conversation: A Dialog Between Research and Design: Minitrack Introduction. In: HICSS 2004 2004. . Available online

2003
 
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Churchill, Elizabeth F. and Erickson, Thomas (2003): Introduction to This Special Issue on Talking About Things in Mediated Conversations. In Human-Computer Interaction, 18 (1) pp. 1-11.

 
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Halverson, Christine, Erickson, Thomas and Sussman, Jeremy (2003): What counts as success? punctuated patterns of use in a persistent chat environment. In: Tremaine, Marilyn M. and Simone, Carla (eds.) Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 2003 November 9-12, 2003, Sanibel Island, Florida, USA. pp. 180-189. Available online

This paper presents a case study of a globally distributed work group's use of an online environment called "Loops." Loops is a web-based persistent chat system whose aim is to support collaboration amongst corporate work groups. We describe the ways in which the group turned the system's features to its own ends, and the unusual usage rhythm that corresponded with the team's varying needs for communication as it moved through its work cycle. We conclude with a discussion of design implications, and a suggestion that "community" may not always be the best way to think about groups' use of online systems.

© All rights reserved Halverson et al. and/or ACM Press

2002
 
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Hudson, James M., Christensen, Jim, Kellogg, Wendy A. and Erickson, Thomas (2002): "I'd be overwhelmed, but it's just one more thing to do": availability and interruption in research management. In: Terveen, Loren (ed.) Proceedings of the ACM CHI 2002 Conference on Human Factors in Computing Systems Conference April 20-25, 2002, Minneapolis, Minnesota. pp. 97-104.

 
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Erickson, Thomas and Herring, Susan (2002): Minitrack Introduction. In: HICSS 2002 2002. p. 113. Available online

 
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Erickson, Thomas (2002): Some problems with the notion of context-aware computing. In Communications of the ACM, 45 (2) pp. 102-104. Available online

2001
 
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Erickson, Thomas and Herring, Susan (2001): Persistent Conversation: A Dialog between Research and Design - Minitrack Introduction. In: HICSS 2001 2001. . Available online

2000
 
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Erickson, Thomas and Kellogg, Wendy A. (2000): Social Translucence: An Approach to Designing Systems that Support Social Processes. In ACM Transactions on Computer-Human Interaction, 7 (1) pp. 59-83. Available online

We are interested in designing systems that support communication and collaboration among large groups of people over computing networks. We begin by asking what properties of the physical world support graceful human-human communication in face-to-face situations, and argue that it is possible to design digital systems that support coherent behavior by making participants and their activities visible to one another. We call such systems "socially translucent systems" and suggest that they have three characteristics -- visibility, awareness, and accountability -- which enable people to draw upon their experience and expertise to structure their interactions with one another. To motivate and focus our ideas we develop a vision of knowledge communities, conversationally based systems that support the creation, management and reuse of knowledge in a social context. We describe our experience in designing and deploying one layer of functionality for knowledge communities, embodied in a working system called "Barbie" and discuss research issues raised by a socially translucent approach to design.

© All rights reserved Erickson and Kellogg and/or ACM Press

 
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Erickson, Thomas (2000): Lingua Francas for Design: Sacred Places and Pattern Languages. In: Proceedings of DIS00: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 2000. pp. 357-368. Available online

A central challenge in interaction design has to do with its diversity. Designers, engineers, managers, marketers, researchers and users all have important contributions to make to the design process. But at the same time they lack shared concepts, experiences and perspectives. How is the process of design-which requires communication, negotiation and compromise-to effectively proceed in the absence of a common ground? I argue that an important role for the interaction designer is to help stakeholders in the design process to construct alingua franca. To explore this issue, which has received remarkably little attention in HCI, I turn to work in urban design and architecture. I begin by discussing a case study in community design, reported by Hester [10], that demonstrates the power of alingua franca for a particular design project. I then describe the concept of pattern languages and discuss how they might be adapted to the needs of interaction design in general, and used, in particular, as meta-languages for generating lingua francas for particular design projects.

© All rights reserved Erickson and/or ACM Press

 
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Erickson, Thomas (2000): Making Sense of Computer-Mediated Communication: Conversations as Genres, CMC Systems as Genre Ecologies. In: HICSS 2000 2000. . Available online

 
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Erickson, Thomas and Herring, Susan (2000): Persistent Conversation - Introduction. In: HICSS 2000 2000. . Available online

1999
 
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Erickson, Thomas, Smith N., David, Kellogg, Wendy A., Laff, Mark, Richards, John T. and Bradner, Erin (1999): Socially Translucent Systems: Social Proxies, Persistent Conversation, and the Design of. In: Altom, Mark W. and Williams, Marian G. (eds.) Proceedings of the ACM CHI 99 Human Factors in Computing Systems Conference May 15-20, 1999, Pittsburgh, Pennsylvania. pp. 72-79. Available online

We take as our premise that it is possible and desirable to design systems that support social processes. We describe Loops, a project which takes this approach to supporting computer-mediated communication (CMC) through structural and interactive properties such as persistence and a minimalist graphical representation of users and their activities that we call a social proxy. We discuss a prototype called "Babble" that has been used by our group for over a year, and has been deployed to six other groups at the Watson labs for about two months. We describe usage experiences, lessons learned, and next steps.

© All rights reserved Erickson et al. and/or ACM Press

 
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Bradner, Erin, Kellogg, Wendy A. and Erickson, Thomas (1999): The adoption and use of BABBLE: A field study of chat in the workplace. In: Boedker, Susanne, Kyng, Morten and Schmidt, Kjeld (eds.) ECSCW 99 - Proceedings of the Sixth European Conference on Computer Supported Cooperative Work 12-16 September, 1999, Copenhagen, Denmark. p. 139.

 
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Bruckman, Amy S., Donath, Judith S., Erickson, Thomas, Kellogg, Wendy A. and Wellman, Barry (1999): Research Issues in the Design of Online Communities: Report on the CHI 99 Workshop. In ACM SIGCHI Bulletin, 31 (4) pp. 23-25. Available online

 
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Erickson, Thomas (1999): Rhyme and Punishment: The Creation and Enforcement of Conventions in an On-Line Participatory Limerick Genre. In: HICSS 1999 1999. . Available online

 
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Erickson, Thomas (1999): Persistent Conversation: Discourse as Document - Introduction. In: HICSS 1999 1999. . Available online

 
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Erickson, Thomas (1999): Persistant Conversation: An Introduction. In J. Computer-Mediated Communication, 4 (4) . Available online

1998
 
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Scholtz, Jean, Bellotti, Victoria, Schirra, Leslie, Erickson, Thomas, DeGroot, Jenny and Lund, Arnold (1998): Telework: When Your Job is On the Line. In Interactions, 5 (1) pp. 44-54. Available online

 
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Bayle, Elisabeth, Bellamy, Rachel, Casaday, George, Erickson, Thomas, Fincher, Sally, Grinter, Beki, Gross, Ben, Lehder, Diane, Marmolin, Hans, Moore, Brian, Potts, Colin and Skousen, Grant (1998): Putting It All Together: Towards a Pattern Language for Interaction Design. In ACM SIGCHI Bulletin, 30 (1) pp. 17-23. Available online

Pattern languages are representations that have been used in architecture and urban design for about twenty years. They focus on the interaction between physical form and social behavior, and express design solutions in an understandable and generalizable form. But pattern languages are not simply set of patterns intended to be universally applied; instead, they are actually meta-languages which, when used in a particular situations, generate situated design languages. This report describes a CHI 97 workshop which explored the utility of pattern languages for interaction design. We discuss the workshop's rationale, the structure and process of the workshop, and some of the workshop's results. In particular, we describe some patterns developed as part of the workshop, and our consequent reflections on the use of patterns and pattern languages as lingua franca for interaction design. This report concludes with a bibliography on pattern languages and related matters that spans architecture, software design, and organizational design.

© All rights reserved Bayle et al. and/or ACM Press

1997
 
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Erickson, Thomas (1997): Social Interaction on the Net: Virtual Community as Participatory. In: HICSS 1997 1997. pp. 13-21. Available online

1996
 
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Erickson, Thomas (1996): Design as Storytelling. In Interactions, 3 (4) pp. 30-35. Available online

 
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Erickson, Thomas (1996): The Design and Long-Term Use of a Personal Electronic Notebook: A Reflective Analysis. In: Tauber, Michael J., Bellotti, Victoria, Jeffries, Robin, Mackinlay, Jock D. and Nielsen, Jakob (eds.) Proceedings of the ACM CHI 96 Human Factors in Computing Systems Conference April 14-18, 1996, Vancouver, Canada. pp. 11-18.

This article describes the design and use of a personal electronic notebook. The findings provide a useful data point for those interested in the issue of how to design highly customizable systems for managing personal information. After a description of the notebook's interface and the usage practices that have co-evolved with the interface, I discuss some of the features that have made the notebook useful over the long term, and trends in the evolution of the design.

© All rights reserved Erickson and/or ACM Press

 
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Erickson, Thomas (1996): The world wide web as social hypertext. In Communications of the ACM, 31 (1) pp. 15-17

 Cited in the following chapter:

Social Computing: [/encyclopedia/social_computing.html]


 
 Cited in the following chapter:

Social Computing: [/encyclopedia/social_computing.html]


 
1995
 
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Erickson, Thomas (1995): Notes on Design Practice: Stories and Prototypes as Catalysts for Communication. In: Carroll, John M. (ed.). "Scenario-Based Design: Envisioning Work and Technology in System Development". John Wiley and Sons

1994
 
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Stone, Linda M., Erickson, Thomas, Bederson, Benjamin B., Rothman, Peter and Muzzy, Raymond (1994): Visualizing Data: Is Virtual Reality the Key? (Panel). In: Bergeron, R. Daniel and Kaufman, Arie E. (eds.) VIS 1994 - Proceedings IEEE Visualization 1994 October 17-21, 1994, Washington, DC, USA. pp. 410-413.

1993
 
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Kahle, Brewster, Morris, Harry, Goldman, Johnathan, Erickson, Thomas and Curran, John (1993): Interfaces for Distributed Systems of Information Servers. In JASIST - Journal of the American Society for Information Science and Technology, 44 (8) pp. 453-467.

1991
 
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Erickson, Thomas and Salomon, Gitta (1991): Designing a Desktop Information System: Observations and Issues. In: Robertson, Scott P., Olson, Gary M. and Olson, Judith S. (eds.) Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference April 28 - June 5, 1991, New Orleans, Louisiana. pp. 49-54. Available online

This paper describes the first phase of a project to create a desktop information system for general users. The approach was to observe the problems, needs, and practices of several groups of information users, and to use these observations to drive the interface design of a prototype. In the first section of the paper, we describe problems which arise in the use of a relevance feedback system for information retrieval. In the second and third sections, we look at the needs and practices of users of both electronic and paper-based information systems. In the final section, we briefly describe the resulting design.

© All rights reserved Erickson and Salomon and/or ACM Press

1990
 
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Mercurio, Philip J. and Erickson, Thomas (1990): Interactive Scientific Visualization: An Assessment of a Virtual Reality System. In: Diaper, Dan, Gilmore, David J., Cockton, Gilbert and Shackel, Brian (eds.) INTERACT 90 - 3rd IFIP International Conference on Human-Computer Interaction August 27-31, 1990, Cambridge, UK. pp. 741-745.

A virtual reality system, consisting of a head-mounted stereoscopic display and a computer-interfaced glove, was assessed by examining interaction with a 3-D model of the human brain. Interactions were recorded on videotape. Non-trivial user interface issues were identified, ranging from constraints imposed by the nature of the wearable interface hardware, to the choice of gestures for controlling the interaction, to problems with a metaphor used in the interface. Some possible solutions are discussed. Sound solutions to these problems, coupled with increases in the computational power of the underlying hardware, are needed for virtual reality to realize its immense potential for scientific visualization.

© All rights reserved Mercurio and Erickson and/or North-Holland

1989
 
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Farrand, A. Brady, Erickson, Thomas, Hoeber, Tony, Parkhurst, Bill and Wilson, Ted (1989): "My User Interface is the Best Because...". In: Bice, Ken and Lewis, Clayton H. (eds.) Proceedings of the ACM CHI 89 Human Factors in Computing Systems Conference April 30 - June 4, 1989, Austin, Texas. pp. 223-225.

 
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Erickson, Thomas (1989): Interfaces for Cooperative Work: An Eclectic Look at CSCW'88. In ACM SIGCHI Bulletin, 21 (1) pp. 56-64.

 
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