Susan Palmiter

 

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Publications by Susan Palmiter (bibliography)

» 2005 «

Palmiter, Susan, Lynch, Gene, Day, Jennifer, Geist, Melinda and Rhoads, Bryan (2005): Focus on the individual: the future of web-based product support. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 2136-2137. Available online

» 1996 «

Lewis, Scott, Mateas, Michael, Palmiter, Susan and Lynch, Gene (1996): Ethnographic Data for Product Development: A Collaborative Process. In Interactions, 3 (6) pp. 52-6969

» 1994 «

Palmiter, Susan, Lynch, Gene, Lewis, Scott and Stempski, Mark (1994): Breaking Away from the Conventional 'Usability Lab': The Customer-Centered Design Group at Tektronix, Inc.. In Behaviour and Information Technology, 13 (1) pp. 128-131131

» 1993 «

Palmiter, Susan and Elkerton, Jay (1993): Animated Demonstrations for Learning Procedural Computer-Based Tasks. In Human-Computer Interaction, 8 (3) pp. 193-216216

» 1991 «

Palmiter, Susan and Elkerton, Jay (1991): An Evaluation of Animated Demonstrations for Learning Computer-Based Tasks. In: Robertson, Scott P., Olson, Gary M. and Olson, Judith S. (eds.) Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference April 28 - June 5, 1991, New Orleans, Louisiana. pp. 257-263. Available online

Palmiter, Susan, Elkerton, Jay and Baggett, Patricia (1991): Animated Demonstrations vs Written Instructions for Learning Procedural Tasks: A Preliminary Investigation. In International Journal of Man-Machine Studies, 34 (5) pp. 687-701701

» 1990 «

Elkerton, Jay, Goldstein, Steven J. and Palmiter, Susan (1990): Designing a Help System Using a GOMS Model: A Preliminary Method Execution Analysis. In: Proceedings of the Human Factors Society 34th Annual Meeting 1990. pp. 259-263.

» 1989 «

Elkerton, Jay and Palmiter, Susan (1989): Designing Help Systems Using the GOMS Model: An Information Retrieval Evaluation. In: Proceedings of the Human Factors Society 33rd Annual Meeting 1989. pp. 281-285.

» 1988 «

Evans, Susan M., Palmiter, Susan and Elkerton, Jay (1988): The EDGE System: Ergonomic Design Using Graphic Evaluation. In: Proceedings of the Human Factors Society 32nd Annual Meeting 1988. pp. 612-616.

» 1987 «

Palmiter, Susan and Elkerton, Jay (1987): Evaluation Metrics and a Tool for Control Panel Design. In: Proceedings of the Human Factors Society 31st Annual Meeting 1987. pp. 1123-1127.

 

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