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Susan L. Koen

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Publications by Susan L. Koen (bibliography)

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1988
 
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Koen, Susan L. (1988): Shiftwork Solutions: A Systems Perspective. In: Proceedings of the Human Factors Society 32nd Annual Meeting 1988. pp. 775-776.

This paper presents both a process and a starting point for resolving the many complex problems associated with shiftwork. The author argues that an organizational development (OD) framework is required to diagnose shiftwork consequences and design effective interventions. Moreover, the paper reveals that the appropriate starting point for a shiftwork OD intervention is management education aimed toward the establishment of an organizational culture which values "off-shift" personnel.

© All rights reserved Koen and/or Human Factors Society

 
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18 Feb 2010: Modified
25 Jun 2007: Added

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May 21

Computer analyst to programmer: "You start coding. I'll go find out what they want."

-- Popular computer one-liner

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Help us help you!