Publication statistics

Pub. period:1987-1989
Pub. count:4
Number of co-authors:5



Co-authors

Number of publications with 3 favourite co-authors:

Daniel Workman:1
Louis A. Blatt:1
Ronald Perkins:1

 

 

Productive colleagues

Susan F. Ehrlich's 3 most productive colleagues in number of publications:

Jonathan Grudin:106
Louis A. Blatt:4
Daniel Workman:3
 
 
 
May 23

Knowledge is commonly socially constructed, through collaborative efforts towards shared objectives or by dialogues and challenges brought about by different persons' perspectives.

-- G. Salomon (in "Distributed Cognitions: Psychological and Educational Considerations")

 
 

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Susan F. Ehrlich

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Publications by Susan F. Ehrlich (bibliography)

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1989
 
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Perkins, Ronald, Blatt, Louis A., Workman, Daniel and Ehrlich, Susan F. (1989): Iterative Tutorial Design in the Product Development Cycle. In: Proceedings of the Human Factors Society 33rd Annual Meeting 1989. pp. 268-272.

Early development of a tutorial fostered a joint effort between human factors professionals, software developers and training consultants that resulted in early resolution of many problems during the development of Wang Freestyle, a new multimedia communication system. It was decided that new users of Freestyle should be able to use the basic annotation features without referring to any hardcopy documentation. To ensure this, iterative tests of evolving prototypes of (1) the software and (2) an on-line tutorial that was designed to teach any features of the system that were not immediately intuitive were carried out. Changes were made in the software and the tutorial, resulting in improvements to both. The methods used and some of the lessons learned from this initial experience with iterative tutorial development are discussed.

© All rights reserved Perkins et al. and/or Human Factors Society

1987
 
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Ehrlich, Susan F. (1987): Strategies for Encouraging Successful Adoption of Office Communication Systems. In ACM Transactions on Information Systems, 5 (4) pp. 340-357.

The adoption of new computer communication systems into organizations requires behavioral change. Planning for successful adoption requires knowledge of individual organizational communication patterns and the relationship between those patterns and particular communication system solutions. This paper documents a sequence of studies of organizational communication. Needs for office communication systems were identified, as were social and psychological factors temporarily inhibiting their use. Strategies for assuring smooth adoption of such systems are highlighted.

© All rights reserved Ehrlich and/or ACM Press

 
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Grudin, Jonathan, Ehrlich, Susan F. and Shriner, Rick (1987): Positioning human factors in the user interface development chain. In: Graphics Interface 87 (CHI+GI 87) April 5-9, 1987, Toronto, Ontario, Canada. pp. 125-131.

 
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Ehrlich, Susan F. (1987): Social and psychological factors influencing the design of office communication systems. In: Graphics Interface 87 (CHI+GI 87) April 5-9, 1987, Toronto, Ontario, Canada. pp. 323-329.

 
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Changes to this page (author)

14 Feb 2010: Modified
26 Jun 2007: Added
28 Apr 2003: Added

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Page maintainer: The Editorial Team
URL: http://www.interaction-design.org/references/authors/susan_f__ehrlich.html

Publication statistics

Pub. period:1987-1989
Pub. count:4
Number of co-authors:5



Co-authors

Number of publications with 3 favourite co-authors:

Daniel Workman:1
Louis A. Blatt:1
Ronald Perkins:1

 

 

Productive colleagues

Susan F. Ehrlich's 3 most productive colleagues in number of publications:

Jonathan Grudin:106
Louis A. Blatt:4
Daniel Workman:3
 
 
 
May 23

Knowledge is commonly socially constructed, through collaborative efforts towards shared objectives or by dialogues and challenges brought about by different persons' perspectives.

-- G. Salomon (in "Distributed Cognitions: Psychological and Educational Considerations")

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Help us help you!