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Susan Davies

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Publications by Susan Davies (bibliography)

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» 1992 «

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Rieman, John, Davies, Susan and Roberts, Jonathan (1992): A Visit to a Very Small Database: Lessons from Managing the Review of Papers Submitted for CHI'91. In: Bauersfeld, Penny, Bennett, John and Lynch, Gene (eds.) Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference June 3-7, 1992, Monterey, California. pp. 471-478. Available online

Many of the principles that guide user-interface design for commercial systems do not scale down to simple applications developed on personal computers. These "very small systems" are typically designed within a high-level application such as a database or a spreadsheet. The entire development process may take no more than a few days. In this restricted context, iterative design and usability testing are unaffordable luxuries, while detailed task analysis and early focus on users fail because the task and users will not coalesce until the system is in place. We describe our experiences with developing and using a very small system. We present suggestions for successful design in similar situations.

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» 1991 «

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Rieman, John, Davies, Susan, Hair, D. Charles, Esemplare, Mary, Polson, Peter G. and Lewis, Clayton H. (1991): An Automated Cognitive Walkthrough. In: Robertson, Scott P., Olson, Gary M. and Olson, Judith S. (eds.) Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference April 28 - June 5, 1991, New Orleans, Louisiana. pp. 427-428. Available online

» 1988 «

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Foltz, Peter W., Davies, Susan, Polson, Peter G. and Kieras, David E. (1988): Transfer Between Menu Systems. In: Soloway, Elliot, Frye, Douglas and Sheppard, Sylvia B. (eds.) Proceedings of the ACM CHI 88 Human Factors in Computing Systems Conference June 15-19, 1988, Washington, DC, USA. pp. 107-112.

This paper investigates whether changes in the user/computer dialogue structure will affect the performance of users who are familiar with an earlier version of the product. Quantitative predictions using the Kieras and Polson (1985) production system model were derived to test whether changing the lexical attributes and structure of a popular menu-driven word-processor would permit transfer of existing knowledge of the word-processor to a new version. The results show that changes to the dialogue structure of the menu-system are not detrimental, while changes to the lexical attributes of the menus will hinder user performance.

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Changes to this page (author)

16 Feb 2010: Enabled abstracts to be shown on Susan Davies's author page.
28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:1988-1992
Publication count:3
Number of co-authors:8



Productive colleagues

Susan Davies's 3 most productive colleagues in number of publications:

Peter G. Polson:44
Clayton H. Lewis:37
David E. Kieras:25


Collaboration count

Number of publications with 3 favourite co-authors:

Peter G. Polson:2
John Rieman:2
Peter W. Foltz:1

 

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Mar 21

Software design is the act of determining the user's experience with a piece of software. It has nothing to do with how the code works inside, or how big or small the code is. The designer's task is to specify completely and unambiguously the user's whole experience.

-- David Liddle, From Bringing Design to Software, edited by Terry Winograd, 1996

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