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Susan C. Kantowitz

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Publications by Susan C. Kantowitz (bibliography)

1994

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Hanowski, Richard J., Kantowitz, Susan C. and Kantowitz, Barry H. (1994): Driver Acceptance of Unreliable Route Guidance Information. In: Proceedings of the Human Factors and Ergonomics Society 38th Annual Meeting 1994. pp. 1062-1066.

“Human factors research can be used to design safe and efficient Advanced Traveler Information Systems (ATIS) that are easy to use (Kantowitz, Becker,&Barlow, 1993). This research used the Battelle Route Guidance Simulator (RGS) to examine two important issues related to driver behavior and acceptance of ATIS technology: (1) the effect of route familiarity on ATIS use and acceptance and (2) the level of information accuracy needed for an ATIS to be accepted and considered useful. The RGS included two 486 computers that provided drivers with real-time information and traffic reports. Drivers used a touch screen to select routes on one computer monitor and watched the results of their selection (i.e., real-time video of the traffic) on a second computer monitor. Drivers could use the system to obtain information about the traffic conditions on any link before traversing a route. In this experiment, subjects were exposed to four experimental conditions involving manipulation of the driver's familiarity with the route and the reliability of the traffic information”

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