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Stanley Caplan

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Publications by Stanley Caplan (bibliography)

2010

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Hoonhout, H. C. M. (Jettie), Caplan, Stanley, Green, William, Watts-Perotti, Jennifer and Rogers, Wendy A. (2010): USER-CENTERED METHODS FOR NEW PRODUCT CONCEPT DEVELOPMENT. In: Proceedings of the Human Factors and Ergonomics Society 54th Annual Meeting 2010. pp. 1802-1806.

“When developing a successor of an existing product, it is relatively easy to involve consumers in the early stages of the process -- one could for example observe them using the current products, and discuss with them what could be improved. However, when creating products from 'scratch', consumers might find it difficult to articulate future needs, to appreciate the potential and limitations of new technologies, or think about possible applications. So, consumer "co-creation" in the early creative phase will require alternative approaches towards user requirements definition, concept development, and concept feedback. A range of different approaches to include the consumer perspective early in the development process will be presented. Furthermore, implications from a Human Factors perspective will be discussed.”

2009

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Caplan, Stanley (2009): User-Centered Generation of New Product Concepts: A Case Study Of Human Factors and Industrial Design Collaboration. In: Proceedings of the Human Factors and Ergonomics Society 53rd Annual Meeting 2009. pp. 1502-1506.

“This paper describes a non-traditional user-centered approach for developing the first concepts for a consumer product having a new technology not yet seen in the marketplace at the time of the study. The method facilitates significant user contributions to the generation of compelling concepts by engaging them in both graphically and physically visualizing and communicating their perceptions. A Human Factors Engineer and an Industrial Designer collaborated to apply the method for the purpose of ultimately developing usability and appearance models for the new product. Interviewing and real-time sketching were used to translate users' ideas to graphical form. In addition, the children's game, Mr. Potato Head, was adapted to allow users to physically build concepts. Twelve participants were engaged in the study and the result was a diverse set of candidate concepts for the product. Although the study met our objectives, learnings are discussed that could enhance future deployment of the method.”

1991

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Caplan, Stanley, Rodgers, Suzanne and Rosenfeld, Harry (1991): A Novel Approach to Clarifying Organizational Roles. In: Proceedings of the Human Factors Society 35th Annual Meeting 1991. pp. 934-938.

“N/R”

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