No description available of Sonja Grabner-Kräuter...Grabner-Kräuter, Sonja and Kaluscha, Ewald A. (2008): Consumer trust in electronic commerce: conceptualization and classification of trust building measures. In: Kautonen, Teemu and Karjaluoto, Heikki "Trust and New Technologies". Edward Elgar Publishing, Inc pp. 3-22
Grabner-Kräuter, Sonja, Moedritscher, Gernot, Waiguny, Martin and Mussnig, Werner (2007): Performance Monitoring of CRM Initiatives. In: HICSS 2007 - 40th Hawaii International International Conference on Systems Science 3-6 January, 2007, Waikoloa, Big Island, HI, USA. p. 150. Available online
Grabner-Kräuter, Sonja, Kaluscha, Ewald A. and Fladnitzer, Marliese (2006): Perspectives of online trust and similar constructs: a conceptual clarification. In: Fox, Mark S. and Spencer, Bruce (eds.) Proceedings of the 8th International Conference on Electronic Commerce - ICEC 2006 2006, Fredericton, New Brunswick, Canada. pp. 235-243. Available online
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Publication period:2006-2008
Publication count:3
Number of co-authors:5
Sonja Grabner-Kräuter's 3 most productive colleagues in number of publications:
Ewald A. Kaluscha:3Number of publications with 3 favourite co-authors:
Ewald A. Kaluscha:2Learn more about Sonja Grabner-Kräuter:
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Software design is the act of determining the user's experience with a piece of software. It has nothing to do with how the code works inside, or how big or small the code is. The designer's task is to specify completely and unambiguously the user's whole experience.
-- David Liddle, From Bringing Design to Software, edited by Terry Winograd, 1996
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