Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Morita, Junya, Miwa, Kazuhisa, Kitasaka, Takayuki, Mori, Kensaku, Suenaga, Yasuhito, Iwano, Shingo, Ikeda, Mitsuru and Ishigaki, Takeo (2008): Interactions of perceptual and conceptual processing: Expertise in medical image diagnosis. In International Journal of Human-Computer Studies, 20 (5) pp. 370-390.