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Saroj Parasuraman

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Publications by Saroj Parasuraman (bibliography)

1992

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Singh, Indramani L., Molloy, Robert, Parasuraman, Raja and Parasuraman, Saroj (1992): Development and Validation of a Scale of Automation-Induced "Complacency". In: Proceedings of the Human Factors Society 36th Annual Meeting 1992. pp. 22-25.

“In the present studies, a scale was developed for measuring attitudes toward automation technology that reflect a potential for complacency. In the first, developmental study, a 20-item questionnaire consisting of statements concerning various aspects of automation was administered to 139 undergraduates at Catholic University. Factor analysis of the complacency potential rating scale (CPRS) revealed five independent factors, namely: general, confidence-, reliance-, trust-, and safety-related complacency. The internal consistency reliability coefficients of the five factors and the scale as a whole were found to be high, and the scales revealed satisfactory test-retest reliabilities. The pattern of correlations among CPRS score, age, gender, computer use, and computer experience were consistent with previous studies examining attitudes toward microcomputer usage (Igbaria and Parasuraman, 1991). In the second, validation study, the 20-item CPRS was cross-validated on a sample of 175 undergraduate students at Drexel University. Factor analysis similarly revealed five factors with high alphas. The results indicate that the potential for complacency can be evaluated by assessing attitudes towards automation technology.”

1991

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Igbaria, Magid and Parasuraman, Saroj (1991): Attitudes Toward Microcomputers: Development and Construct Validation of a Measure. In International Journal of Man-Machine Studies, 35 (4) pp. 553-573.

“This paper reports the results of two studies involving the development and construct validation of a measure of attitudes toward microcomputers. The instrument was factor analytically derived and tested in two separate field studies of employed adults working in a variety of organizations. The composite 20-item attitude measure encompasses cognitive, affective, and behavioral components, and was found to have acceptable levels of internal consistency reliability in both the development and validation studies. The hypothesized nomological network of relationships of attitudes toward microcomputers with both antecedent variables (age, gender, computer experience, user training, and organizational support) as well as outcome variables such as system usage and user satisfaction was confirmed, providing further evidence of the construct validity of the instrument.”

1990

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Parasuraman, Saroj and Igbaria, Magid (1990): An Examination of Gender Differences in the Determinants of Computer Anxiety and Attitudes Toward Microcomputers Among Managers. In International Journal of Man-Machine Studies, 32 (3) pp. 327-340.

“The study examined the determinants of computer anxiety and attitudes toward microcomputers among 166 managers employed in a variety of organizations. Results indicated that men and women in managerial positions do not differ in the level of computer anxiety reported, and are very similar in their attitudes toward microcomputers. However, gender differences were found in the pattern of relationships of demographic and personality variables with computer anxiety and microcomputer attitudes. For men, education and intuition-sensing were negatively related to computer anxiety, while age, external locus of control, and math anxiety were associated with heightened computer anxiety. In contrast, demographic and personality variables were unrelated to computer anxiety among women. Computer anxiety was the strongest predictor of attitudes toward microcomputers among both men and women. Among women, however, the feeling-thinking dimension of cognitive style, and math anxiety were additional determinants of microcomputer attitudes.”

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