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Sarah Poon

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Publications by Sarah Poon (bibliography)

2011

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Aragon, Cecilia R. and Poon, Sarah (2011): No sense of distance: improving cross-cultural communication with context-linked software tools. In: Proceedings of the 2011 iConference 2011. pp. 159-165.

“Many studies have established the difficulties inherent in both cross-cultural and distance communication. Distance work interferes with close collaboration and trust. Physical distance and lack of time zone overlap can exacerbate cross-cultural misunderstandings. Nevertheless, international collaboration over distance is becoming increasingly common in many fields. Scientific collaborations, in particular, are becoming larger and more international in scope. There has been much research in the area of understanding cultural differences, but not as much in how technology might bridge such communication gaps in international scientific collaboration. In an effort to begin to form guidelines for such technology development, we undertook an empirical study of how computer-mediated communication tools facilitated cross-cultural communication over distance and led to greater team effectiveness in an international astrophysics collaboration.”

2009

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Aragon, Cecilia R., Poon, Sarah and Silva, Claudio T. (2009): The changing face of digital science: new practices in scientific collaborations. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009. pp. 4819-4822.

“The confluence of two major trends in scientific research is leading to an upheaval in standard scientific practice. A new generation of scientists, working in large-scale collaborations, is repurposing social software for use in collaborative science. Existing social tools such as chat, IM, and FriendFind are being adopted and modified for use as group problem-solving facilities. At the same time, exponentially greater and more complex datasets are being generated at a rate that is challenging the limits of current hardware, software, and human cognitive capability. A concerted effort to develop new software tools to handle this data tsunami is redefining the collaboratory and represents a new frontier for computer supported cooperative work. We are hoping this workshop can build community among researchers studying and/or building software for scientific collaborations.”

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