Sara A. Bly
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"Sara Bly" and "S. Bly"
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Publications by Sara A. Bly (bibliography)
» 2007 «
Torrey, Cristen, McDonald, David W., Schilit, Bill N. and Bly, Sara A. (2007): How-To Pages: Informal Systems of Expertise Sharing. In: Proceedings of the Tenth European Conference on Computer-Supported Cooperative Work 2007. pp. 391-410. Available online
“The How-To has recently emerged as a genre of online content that describes how something is done. This study focuses on computer and electronics hobbyists and their use of How-Tos -- how hobbyists use existing knowledge to solve technical challenges, how they document their new knowledge for one another, and how they exchange help and feedback. Our analysis describes How-To knowledge sharing as a fully decentralized expertise-location system in which the How-To functions as both a broadcast of the author's expertise and a personal portfolio.”
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» 2005 «
Marshall, Catherine C. and Bly, Sara A. (2005): Turning the page on navigation. In: JCDL05: Proceedings of the 5th ACM/IEEE-CS Joint Conference on Digital Libraries 2005. pp. 225-234. Available online
“In this paper, we discuss the findings of an in-depth observational study of reading and within-document navigation and add to these findings the results of a second analysis of how people read comparable digital materials on the screen, given limited navigational functionality. We chose periodicals as our initial foil since they represent a type of material that invites many different kinds of reading and strategies for navigation. Using multiple sources of evidence from the data, we first characterize readers' navigation strategies and specific practices as they make their way through the magazines. We then focus on two observed phenomena that occur when people read paper magazines, but are absent in their digital equivalents: the lightweight navigation that readers use unselfconsciously when they are reading a particular article and the approximate navigation readers engage in when they flip multiple pages at a time. Because page-turning is so basic and seems deceptively simple, we dissect the turn of a page, and use it to illustrate the importance and invisibility of lightweight navigation. Finally, we explore the significance of our results for navigational interfaces to digital library materials.”
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Marshall, Catherine C. and Bly, Sara A. (2005): Saving and using encountered information: implications for electronic periodicals. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 111-120. Available online
“As part of a focus on electronic publications, we undertook an exploratory study of how people saved and used the information they encountered while reading. In particular, we wanted to understand the role of clipping and whether it would be a necessary form of interaction with electronic publications. We interviewed 20 diverse individuals at home and at work, bringing together narrative accounts and physical and digital examples to investigate how people currently collect and use clippings from their everyday reading. All study participants had examples of materials they had deliberately saved from periodicals, ranging from ads torn from newspapers and URLs received in email messages to large stacks of magazines. Participants rarely read periodicals specifically to clip but rather recognized items of interest when they were encountered. The work highlights the importance of encountering information as an activity distinct from task-focused browsing and searching and reveals design implications for online reading and clipping technologies.”
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» 2004 «
Girgensohn, Andreas, Wilcox, Lynn, III, Frank M. Shipman and Bly, Sara A. (2004): Designing affordances for the navigation of detail-on-demand hypervideo. In: Costabile, Maria Francesca (ed.) AVI 2004 - Proceedings of the working conference on Advanced visual interfaces May 25-28, 2004, Gallipoli, Italy. pp. 290-297. Available online
» 2003 «
Bly, Sara A. (2003): Talking About Talking About Things. In Human-Computer Interaction, 18 (1) pp. 181-191
“The articles in this special issue on "talking about things" address very
different aspects of conversations around objects in computer-mediated
collaborative environments. Although the authors have similar goals, they
differ widely in the part of the problem space they tackle. The authors choose
different ways to address common grounding and shared understanding in their
study plans and environments. The articles raise a paradox between the need to
see things while talking about them and the lack of demonstrated success when
doing so in CMC environments. When conversations include physical objects, a
computer-mediated collaborative environment must be able to allow a
representation and transformation of those objects in the conversation. The
extent to which this is accomplished in a way that minimizes the loss of shared
context and shared experience will provide the ability to talk about things
remotely in a useful way.”
Copyrights may apply
» 2001 «
Nelson, Les, Bly, Sara A. and Sokoler, Tomas (2001): Quiet Calls: Talking Silently on Mobile Phones. In: Beaudouin-Lafon, Michel and Jacob, Robert J. K. (eds.) Proceedings of the ACM CHI 2001 Human Factors in Computing Systems Conference March 31 - April 5, 2001, Seattle, Washington, USA. pp. 174-181. Available online
“Quiet Calls is a technology allowing mobile telephone users to respond to telephone conversations without talking aloud. QC-Hold, a Quiet Calls prototype, combines three buttons for responding to calls with a PDA/mobile phone unit to silently send pre-recorded audio directly into the phone. This permits a mixed-mode communication where callers in public settings use a quiet means of communication, and other callers experience a voice telephone call. An evaluation of QC-Hold shows that it is easily used and suggests ways in which Quiet Calls offers a new form of communication, extending the choices offered by synchronous phone calling and asynchronous voicemail.”
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Girgensohn, Andreas, Bly, Sara A., Shipman, Frank, Boreczky, J. and Wilcox, Lynn D. (2001): Home Video Editing Made Easy - Balancing Automation and User Control. In: Proceedings of IFIP INTERACT01: Human-Computer Interaction 2001, Tokyo, Japan. pp. 464-471.
» 2000 «
Churchill, Elizabeth F., Trevor, Jonathan, Bly, Sara A., Nelson, Les and Cubranic, Davor (2000): Anchored Conversations: Chatting in the Context of a Document. In: Turner, Thea, Szwillus, Gerd, Czerwinski, Mary, Peterno, Fabio and Pemberton, Steven (eds.) Proceedings of the ACM CHI 2000 Human Factors in Computing Systems Conference April 1-6, 2000, The Hague, The Netherlands. pp. 454-461. Available online
“This paper describes an application-independent tool called Anchored Conversations that brings together text-based conversations and documents. The design of Anchored Conversations is based on our observations of the use of documents and text chats in collaborative settings. We observed that chat spaces support work conversations, but they do not allow the close integration of conversations with work documents that can be seen when people are working together face-to-face. Anchored Conversations directly addresses this problem by allowing text chats to be anchored into documents. Anchored Conversations also facilitates document sharing; accepting an invitation to an anchored conversation results in the document being automatically uploaded. In addition, Anchored Conversations provides support for review, catch-up and asynchronous communications through a database. In this paper we describe motivating fieldwork, the design of Anchored Conversations, a scenario of use, and some preliminary results from a user study.”
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» 1999 «
Bly, Sara A. and Churchill, Elizabeth F. (1999): Design through matchmaking: technology in search of users. In Interactions, 6 (2) pp. 23-31
Churchill, Elizabeth F. and Bly, Sara A. (1999): It's All in the Words: Supporting Work Activities with Lightweight Tools. In: Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 1999 November 14-17, 1999, Phoenix, Arizona, USA. pp. 40-49. Available online
“The development of tools to support synchronous communications between non-collocated colleagues has received considerable attention in recent years. Much of the work has focused on increasing a sense of co-presence between interlocutors by supporting aspects of face-to-face conversations that go beyond mere words (e.g. gaze, postural shifts). In this regard, a design goal for many environments is the provision of as much media-richness as possible to support non-collocated communication. In this paper we present results from our most recent interviews studying the use of a text-based virtual environment to support work collaborations. We describe how such an environment, though lacking almost all the visual and auditory cues known to be important in face-to-face conversation, has played an important role in day-to-day communication. We offer a set of characteristics we feel are important to the success of this text-only tool and discuss issues emerging from its long-term use.”
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» 1998 «
Bly, Sara A. (1998): Special Section on Collaboratories. In Interactions, 5 (3) p. 31
» 1997 «
Bly, Sara A. (1997): Field Work: Is It Product Work?. In Interactions, 4 (1) pp. 25-30
Salvador, Tony and Bly, Sara A. (1997): Supporting the Flow of Information Through Constellations of Interaction. In: Hughes, John F., Prinz, Wolfgang and Schmidt, Kjeld (eds.) Proceedings of the Fifth European Conference on Computer-Supported Cooperative Work 7-11 September, 1997, Lancaster, UK. pp. 269-280.
» 1996 «
Bellotti, Victoria and Bly, Sara A. (1996): Walking Away from the Desktop Computer: Distributed Collaboration and Mobility in a Product Design Team. In: Olson, Gary M., Olson, Judith S. and Ackerman, Mark S. (eds.) Proceedings of the 1996 ACM conference on Computer supported cooperative work November 16 - 20, 1996, Boston, Massachusetts, United States. pp. 209-218. Available online
“A study of a spatially distributed product design team shows that most members are rarely at their individual desks. Mobility is essential for the use of shared resources and for communication. It facilitates informal interactions and awareness unavailable to colleagues at remote sites. Implications for technology design include portable and distributed computing resources, in particular moving beyond individual workstation-centric CSCW applications.”
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» 1994 «
Nardi, Bonnie A., Bly, Sara A., Isaacs, Ellen, Wei, Sha Xin and Whittaker, Steve (1994): Collaborative Multimedia: Getting Beyond the Obvious (Panel). In: ACM Multimedia 1994 1994. pp. 119-120.
» 1993 «
Bly, Sara A. (1993): Reports from CSCW'92. In ACM SIGCHI Bulletin, 25 (4) p. 33
Bly, Sara A., Harrison, Steve R. and Irwin, Susan (1993): Media Spaces: Bringing People Together in a Video, Audio, and Computing Environment. In Communications of the ACM, 36 (1) pp. 28-47
» 1992 «
Dourish, Paul and Bly, Sara A. (1992): Portholes: Supporting Awareness in a Distributed Work Group. In: Bauersfeld, Penny, Bennett, John and Lynch, Gene (eds.) Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference June 3-7, 1992, Monterey, California. pp. 541-547. Available online
“We are investigating ways in which media space technologies can support distributed work groups through access to information that supports general awareness. Awareness involves knowing who is "around", what activities are occurring, who is talking with whom; it provides a view of one another in the daily work environments. Awareness may lead to informal interactions, spontaneous connections, and the development of shared cultures -- all important aspects of maintaining working relationships which are denied to groups distributed across multiple sites. The Portholes project, at Rank Xerox EuroPARC in Cambridge, England, and Xerox PARC in Palo Alto, California, demonstrates that awareness can be supported across distance. A data network provides a shared database of image information that is regularly updated and available at all sites. Initial experiences of the system in use at EuroPARC and PARC suggest that Portholes both supports shared awareness and helps to build a "sense of community".”
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» 1991 «
Minneman, Scott and Bly, Sara A. (1991): Managing a trois: A Study of a Multi-User Drawing Tool in Distributed Design Work. In: Robertson, Scott P., Olson, Gary M. and Olson, Judith S. (eds.) Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference April 28 - June 5, 1991, New Orleans, Louisiana. pp. 217-224. Available online
“A multi-user drawing tool was used by participants in a distributed design exercise conducted in a multi-media working environment. The goal of the study was to explore how observations from our earlier studies of shared drawing in two-person design activity would hold up when three participants worked together. Additionally, the study provided opportunities to contrast video/audio connections with audio-only connections and to discover new behaviors that emerge in the use of new technologies. Participants successfully used the shared drawing system with no observed difficulties attributable to the addition of a third user. Audio-only connections appeared to adequately support this work activity, but details of the participants' interactions in the exercise raised questions that deserve further study. Finally, observations suggest that drawing tools such as the one reported here may offer support for alternative forms of participation in collaborative work.”
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Olson, Margrethe H. and Bly, Sara A. (1991): The Portland Experience: A Report on a Distributed Research Group. In International Journal of Man-Machine Studies, 34 (2) pp. 211-228
“From 1985 for three years, the System Concepts Laboratory (SCL) of the Xerox Palo Alto Research Center had employees in both Palo Alto, California, and Portland, Oregon. The Portland remote site was intended to be a forcing function for the lab to focus on issues of interpersonal computing in a geographically distributed organization. Interpersonal computing supports people communicating and working together through computers; it includes tools to support interaction separated by time and/or space as well as face-to-face interaction and meetings. A consultant to the laboratory took on the role of outside observer to provide insight into questions about the process of working in a distributed organization and about tools for supporting collaboration in a distributed organization. The primary collaborative work of the lab itself was design. The major tool that developed to support the cross-site environment was Media Space, a network of video, audio and computing technologies. With the Media Space, SCL members were able to make significant progress in supporting their distributed design process. The SCL experience adds to the existing knowledge of collaboration by focusing on intellectual effort where the primary resource is information. The activities of the lab depended on reciprocal interdependence of group members for information. Their work required them to be in touch with one another to share and coordinate information, yet lab members were often not together physically or temporally. The SCL work forced the boundaries of social place to extend beyond the boundaries of physical place.”
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» 1990 «
Bly, Sara A. and Minneman, Scott (1990): Commune: A Shared Drawing Surface. In: Lochovsky, Frederick H. and Allen, Robert (eds.) Proceedings of the Conference on Office Information Systems 1990 April 25-27, 1990, Cambridge, Massachusetts, USA. pp. 184-192.
“Careful observation of small-group design sessions suggests that the process of creating, referring to, and using drawings may be as important to the design process as the drawings themselves. Based on studies of the uses of drawing spaces, Commune was developed to allow designers working remotely to share a drawing surface and to engage in many of the interactions available in conventional face-to-face situations. The design of Commune makes marks and 2-dimensional cursor gestures visible simultaneously to all users, allows rapid transitions among drawing, writing, and gesturing, and provides a shared space with actions from multiple users occurring simultaneously. These capabilities support natural uses of the drawing surface during the interaction: the ability to interact on each other's marks, to emphasize talk with marks and gestures, to reference previous illustrations and concepts, and to interweave talk and drawing actions fluidly.”
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» 1988 «
Bly, Sara A. (1988): A Use of Drawing Surfaces in Different Collaborative Settings. In: Greif, Irene (ed.) Proceedings of the 1988 ACM conference on Computer-supported cooperative work September 26 - 28, 1988, Portland, Oregon, United States. pp. 250-256.
“Two-person design sessions were studied in three different settings: face-to-face, geographically separated with an audio/video link, and a telephone-only connection. In all settings, the designers' uses of a drawing surface were noted. Many similar drawing surface activities occurred in all design settings even though the settings did not each allow for the same sharing and interaction with the drawing surfaces. Observations suggest that the process of creating drawings may be as important to the design process as the drawings themselves. These preliminary results raise issues for further study, particularly with respect to computer support for collaborative drawing surface use.”
Copyrights may apply
» 1987 «
Bly, Sara A., Frysinger, Steven P., Lunney, D., Mansur, D.L., Mezrich, J.J. and Morrison, R.C. (1987): Communication with Sound. In: Baecker, Ronald M. and Buxton, W.A.S. "Readings in Human-Computer Interaction: A Multidisciplinary Approach". Morgan Kaufmann Publishers
» 1985 «
Buxton, William, Bly, Sara A., Frysinger, Steven P., Lunney, David, Mansur, Douglass L., Mezrich, Joseph J. and Morrison, Robert C. (1985): Communicating with Sound. In: Borman, Lorraine and Curtis, Bill (eds.) Proceedings of the ACM CHI 85 Human Factors in Computing Systems Conference April 14-18, 1985, San Francisco, California. pp. 115-119.
“The Communicating with Sound panel for CHI'85 will focus on ways of expanding the user interface by using sound as a significant means of output. As a user's communication from the computer has progressed from large (and often smeary) printout to a teletypewriter and, finally, to the multi-window workstation displays of today, the emphasis has remained primarily on visual output. Although many user terminals and workstations have the capability of generating sound, that capability is rarely used for more than audio cues (indicating status such as an error condition or task completion) and simple musical tunes. Research shows that sounds convey meaningful information to users. With examples of such research, the panel members will demonstrate a variety of uses of sound output, discuss issues raised by the work, and suggest further directions. The intent of the panel is to stimulate thinking about expanding the user interface and to discuss areas for future research. In the statements that follow, each panelist will describe his or her own work, including the data and audio dimensions used, the value of the research, remaining issues to be addressed, and suggestions for future research and application. A list of references is included for those who wish further reading.”
Copyrights may apply
Bly, Sara A., Frysinger, Steven P., Lunney, D., Mansur, D.L., Mezrich, J.J. and Morrison, R.C. (1985): Communication with Sound. In: Proceedings of ACM CHI85 1985. .
» 1984 «
Bly, Sara A., Foulke, E., Frysinger, Steven P., Maure, D. and Mezrich, J.J. (1984): Effective Interfaces for Visually Impaired Computer Users. In: Lunney, D., Morrison, R. C. and Sowell, D. C. (eds.) Proceedings of the 1984 ACM Southeast Regional Conference April, 1984. .
» 1982 «
Bly, Sara A. (1982): Presenting Information in Sound. In: Nichols, Jean A. and Schneider, Michael L. (eds.) Proceedings of the SIGCHI conference on Human factors in computing systems March 15-17, 1982, Gaithersburg, Maryland, United States. pp. 371-375.
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Mar 15th, 2010
Changes to this page (author)
22 Feb 2010: Enabled abstracts to be shown on Sara A. Bly's author page.17 Aug 2009: Author was edited 17 Jun 2009: Author was edited
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