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Sally Grisedale

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Sally Grisedale

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Publications by Sally Grisedale (bibliography)

» 1998 «

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Graves, Mike, Grisedale, Sally and Grunsteidl, Alexander (1998): Unfamiliar Ground: Designing Technology to Support Rural Healthcare Workers in India. In ACM SIGCHI Bulletin, 30 (2) pp. 134-143

“To broaden the reach of effective computing support into new environments requires different technologies from those we are accustomed to designing and using. One of the key aspects of the India Healthcare Project is to confront unfamiliar conditions and contexts in order to prototype effective hand-held computing support for rural Indian healthcare workers. The project involves introducing a technology relatively new to us (Newton), with unfamiliar characteristics (size, display, pen-input), to a community of users with which we were initially totally unfamiliar, doing a job about which we knew virtually nothing. Additionally, we needed to localize Newton software and the MessagePad hardware for Indian languages and physical conditions. In this paper, we lay out the challenges associated with such an undertaking, the strategies we have adopted, the current chronology of the project, some aspects of our current design, and our preliminary findings from field testing.”

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» 1997 «

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Grisedale, Sally, Graves, Michael and Grunsteidl, Alexander (1997): Designing a Graphical User Interface for Healthcare Workers in Rural India. In: Pemberton, Steven (ed.) Proceedings of the ACM CHI 97 Human Factors in Computing Systems Conference March 22-27, 1997, Atlanta, Georgia. pp. 471-478. Available online

“This paper describes the research and development of an interface for a mobile computing device to be used by Auxiliary Nurse Midwives (ANMs) in rural India. We describe the insights of the team from Apple Research Lab (ARL), who have had the privilege of working in a very different culture from the ones they are used to. We show how our observations of the healthcare workers performing their caring and administrative functions informed the design of the user interface. We illustrate how we developed the graphical language, navigational structure and data entry techniques. We provide a summary of the feedback we received from early field trials and some thoughts on the appropriateness of our approach to design in this environment.”

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