Saeko Nomura
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Publications by Saeko Nomura (bibliography)
» 2009 «
Cosley, Dan, Baxter, Jonathan, Lee, Soyoung, Alson, Brian, Nomura, Saeko, Adams, Phil, Sarabu, Chethan and Gay, Geri (2009): A tag in the hand: supporting semantic, social, and spatial navigation in museums. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009. pp. 1953-1962. Available online
Designers of mobile, social systems must carefully think about how to help their users manage spatial, semantic, and social modes of navigation. Here, we describe our deployment of MobiTags, a system to help museum visitors interact with a collection of "open storage" exhibits, those where the museum provides little curatorial information. MobiTags integrates social tagging, art information, and a map to support navigation and collaborative curation of these open storage collections. We studied 23 people's use of MobiTags in a local museum, combining interview data with device use logs and tracking of people's movements to understand how MobiTags affected their navigation and experience in the museum. Despite a lack of social cues, people feel a strong sense of social presence -- and social pressure -- through seeing others' tags. The tight coupling of tags, item information, and map features also supported a rich set of practices around these modes of navigation.
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» 2008 «
Cosley, Dan, Lewenstein, Joel, Herman, Andrew, Holloway, Jenna, Baxter, Jonathan, Nomura, Saeko, Boehner, Kirsten and Gay, Geri (2008): ArtLinks: fostering social awareness and reflection in museums. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 403-412. Available online
Technologies in museums often support learning goals, providing information about exhibits. However, museum visitors also desire meaningful experiences and enjoy the social aspects of museum-going, values ignored by most museum technologies. We present ArtLinks, a visualization with three goals: helping visitors make connections to exhibits and other visitors by highlighting those visitors who share their thoughts; encouraging visitors' reflection on the social and liminal aspects of museum-going and their expectations of technology in museums; and doing this with transparency, aligning aesthetically pleasing elements of the design with the goals of connection and reflection. Deploying ArtLinks revealed that people have strong expectations of technology as an information appliance. Despite these expectations, people valued connections to other people, both for their own sake and as a way to support meaningful experience. We also found several of our design choices in the name of transparency led to unforeseen tradeoffs between the social and the liminal.
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Nomura, Saeko, Birnholtz, Jeremy, Rieger, Oya, Leshed, Gilly, Trumbull, Deborah and Gay, Geri (2008): Cutting into collaboration: understanding coordination in distributed and interdisciplinary medical research. In: Proceedings of ACM CSCW08 Conference on Computer-Supported Cooperative Work 2008. pp. 427-436. Available online
Coordinating goals, schedules, and tasks among collaborators is difficult, and made even more so when there are disciplinary, geographic and institutional boundaries that must be spanned. Designing CSCW tools to support coordination in these settings, however, requires an improved under-standing of the constraints and conflicts that impede effective collaboration. We present findings from a study of distributed collaborations between academic surgeons and biomedical engineering researchers. These two groups differ significantly in their work priorities and institutional contexts, but are nonetheless able to work together and co-ordinate effectively. They accomplish this via human mediation, frequent ad hoc communication, and optimizing the use of their limited face-to-face interaction opportunities.
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» 2006 «
Nomura, Saeko, Hutchins, Edwin and Holder, Barbara E. (2006): The uses of paper in commercial airline flight operations. In: Proceedings of ACM CSCW06 Conference on Computer-Supported Cooperative Work 2006. pp. 249-258. Available online
Designers of commercial aviation flight decks have recently begun to consider ways to reduce or eliminate the use of paper documents in flight operations. Using ethnographic methods we describe the cognitive functions served by the paper-use practices of pilots. The special characteristics of flight deck work give a distinctive quality to pilots' paper-use practices. The complex high-stakes high-tempo nature of pilots' work makes shared understandings essential to safe flight. This means that representation of flight critical information must not only be available to both pilots, but available to the pilots jointly in interaction with one another. The cross-cultural component of our work shows how language and culture color all of the pilots' practices and how interaction with paper objects allows actors to build social identities and social relations.
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Mar 18th, 2010
Changes to this page (author)
18 Feb 2010: Enabled abstracts to be shown on Saeko Nomura's author page.09 May 2009: Author was edited 07 Apr 2009: Author was edited
12 May 2008: Author was edited
22 Jun 2007: Author was added to the bibliography