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Robin Woodburn

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Publications by Robin Woodburn (bibliography)

1994

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McKinlay, Andy, Procter, Rob, Masting, Oliver, Woodburn, Robin and Arnott, John (1994): Studies of Turn-Taking in Computer-Mediated Communication. In Interacting with Computers, 6 (2) pp. 151-171.

“Groupware is designed to provide opportunities for physically dispersed computer users to co-operate in a manner akin to a face-to-face meeting. Little is understood, however, of the factors that might influence its success. One possible factor is 'floor control', or turn-taking, which is an important feature of face-to-face meetings. The paper describes experiments designed to examine the importance of turn-taking in computer-mediated communications, in comparison with face-to-face conversations, and considers means whereby turn-taking behaviour, and hence the effectiveness of groupware, can be improved.”

1993

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McKinlay, Andy, Procter, Rob, Masting, Oliver, Woodburn, Robin and Arnott, John (1993): A Study of Turn-Taking in a Computer-Supported Group Task. In: Alty, James L., Diaper, Dan and Guest, D. (eds.) Proceedings of the Eighth Conference of the British Computer Society Human Computer Interaction Specialist Group - People and Computers VIII August 7-10, 1993, Loughborough University, UK. pp. 383-394.

“Synchronous computer-supported cooperative work (CSCW) tools are intended to provide opportunities for remotely located groups to work together in a manner akin to groups meeting face-to-face. Little is understood, however, of what may influence the effectiveness of group work performed under these circumstances. One likely factor is the way in which 'floor control', or turn management is supported, and its impact on group coordination. This paper describes an experiment designed to examine the impact of different turn management protocols on the performance of groups using a CSCW tool. The results are compared with the performance of a group working face-to-face. Finally, the implications for coordination in synchronous CSCW are discussed.”

1991

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Woodburn, Robin, Procter, Rob, Arnott, J. L. and Newell, Alan F. (1991): A Study of Conversational Turn-Taking in a Communication Aid for the Disabled. In: Diaper, Dan and Hammond, Nick (eds.) Proceedings of the Sixth Conference of the British Computer Society Human Computer Interaction Specialist Group - People and Computers VI August 20-23, 1991, Heriot-Watt University, Edinburgh, UK. pp. 359-371.

“This paper examines the potential benefits of conversational computer-mediated communication aids for the speech and hearing impaired. The importance of turn-taking protocols for effective conversation management is discussed. Results are presented of a preliminary study of turn-taking behaviour in a text-based conversational aid, and the effectiveness of an explicit turn-taking signalling mechanism is assessed.”

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