Jul 29

There is an old English folk saying that goes, "If you can't stand the heat, get out of the kitchen." I have a different approach: Do something about the heat. The folk saying would have us accept the poor designs of the world. Why? After all, if people were responsible for the "heat" in the first place, then people should be able to do something about it. Is the kitchen too hot? Redesign it.

-- Don Norman

 
 

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Robert Heinmiller

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Publications by Robert Heinmiller (bibliography)

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1990
 
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Kiesler, Sara, Heinmiller, Robert, Ostell, James, Traweek, Sharon and Uncapher, Keith (1990): Computer-Supported Cooperative Work in Science. In: Halasz, Frank (ed.) Proceedings of the 1990 ACM conference on Computer-supported cooperative work October 07 - 10, 1990, Los Angeles, California, United States. pp. 239-240.

This panel will discuss cooperative work and communication in science. Although scientific work varies across disciplines, it shares some characteristics: communication is its principle product; ongoing interaction and cooperation is necessary (and in some disciplines such as high energy experimental physics, group research dominates); computing technology is pervasive or becoming pervasive. Hence as compared with some domains such as assembly-line manufacturing or high schools, CSCW technology seems particularly appropriate. The CSCW community has not paid much attention to the scientific enterprise and to scientific communities as cooperative work domains. Whereas there seem to be many opportunities for CSCW applications in science ranging from shared data bases to "committeeware," there are also reasons why CSCW may not develop as envisioned. Both technical and cultural aspects of science pose barriers to more "cooperative work." For instance, norms against informal publication of results and proprietary attitudes about discoveries complicate assumptions that more information sharing is better for science and scientists. The purposes of this panel are to highlight the major opportunities and problems of CSCW for science, and to discuss how social system and technical system designs might address these opportunities and problems.

© All rights reserved Kiesler et al. and/or ACM Press

 
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Changes to this page (author)

18 Aug 2009: Added
28 Apr 2003: Added

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Jul 29

There is an old English folk saying that goes, "If you can't stand the heat, get out of the kitchen." I have a different approach: Do something about the heat. The folk saying would have us accept the poor designs of the world. Why? After all, if people were responsible for the "heat" in the first place, then people should be able to do something about it. Is the kitchen too hot? Redesign it.

-- Don Norman

 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

Kumar and Herger 2013: Gamification at Work: Designing Engaging Business Software...
by Janaki Mythily Kumar and Mario Herger

 
Start reading

Whitworth and Ahmad 2013: The Social Design of Technical Systems: Building technologies for communities...
by Brian Whitworth and Adnan Ahmad

 
Start reading

Soegaard and Dam 2013: The Encyclopedia of Human-Computer Interaction, 2nd Ed....
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!