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“ It's really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them. ”

-- Steve Jobs, 1998

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Rob Hutton

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Publications by Rob Hutton (bibliography)

2010

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Norros, Leena, Liinasuo, Marja and Hutton, Rob (2010): Designing tools for emergency operations: new method of parallel augmented exercise. In: Proceedings of the 2010 Annual European Conference on Cognitive Ergonomics 2010. pp. 49-56.

“Motivation -- To improve Emergency Response activity by designing technical support to maintain a common operational picture (COP) of the emergency situation. Research approach -- A design experiment was conducted to test solutions to support identification of hazardous gases in an accident. A new method was proposed to tackle the known design problem labelled the "task-artefact-cycle" and to identify promisingness of technologies in a future context of use. Findings/Design -- The results reveal decision making demands in a fire situation, how they are tackled in the present practice, and what added value the tested new technology might bring. Research limitations/Implications -- The study was a first case in which the proposed method was used. Originality/Value -- The research proposes a theoretically based new method for analysis of user activity in the design context. Take away message -- The "task-artefact cycle" can be tackled by creating conceptually oriented formative methods of activity analysis.”

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