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Richard I. Anderson

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Personal Homepage:
http://riander.blogspot.com/
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Riander

RICHARD I. ANDERSON, Ph.D.(ABD) University of Illinois at Urbana-Champaign, is a user experience practice, management, & organizational strategy consultant with more than 20 years of experience.

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Publications by Richard I. Anderson (bibliography)

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» 2009 «

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Anderson, Richard I., Evers, Killian, Nieters, Jim, Pattison, Laurie and Peters, Craig (2009): Figuring out the "one thing" that will move UX into a position of strategic relevance. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009. pp. 3301-3304. Available online

A common question asked of successful User eXperience (UX) leaders is what "one thing" they needed to do in order to move their organizations into a position of strategic relevance. However, the answers often vary, posing a challenge to those struggling to figure out how to achieve the same goal where they work. In this interactive session, a subset of answers will be highlighted, then real-world scenarios from around the globe -- most presented by recruited conference attendees -- will be evaluated to determine which "one thing" should be attempted in each case. The process of figuring that out will be explicitly addressed so that session attendees can leave better able to do so themselves for their own situations.

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» 2005 «

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Anderson, Richard I. (2005): Meeting the needs of the "user experience" professional. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 1158-1159. Available online

In the business of "User Experience" (UX), collaboration across multiple disciplines is considered to be critical to achieving success. But the increasing number of professional associations and events of relevance to UX practitioners rely much less on collaboration with others in their pursuit of success. This panel reports on obstacles to and opportunities for increasing collaboration among professional organizations, and the effects increased collaboration can have on the service and support provided to the rapidly growing, multidisciplinary UX profession.

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» 2002 «

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Anderson, Richard I., Crakow, Jennifer and Joichi, Jay (2002): Improving the design of business and interactive system concepts in a digital business consultancy. In: Proceedings of DIS02: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 2002. pp. 213-223. Available online

Often, the multidisciplinary design of business and interactive system concepts is not particularly collaborative nor nearly as "user-centered" as the organization doing the design claims. This paper describes efforts at changing that within a high speed and low resource environment by involving all disciplines in early user research and in the synthesis of the findings and their application to design activities. The focus is on two high-profile design projects, one involving personal media management and the other involving organizational knowledge management. We describe what we did and why, and how well what we did worked, with particular attention to the affects of organizational culture and politics on success.

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» 2000 «

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Anderson, Richard I. (2000): Conversations with Clement Mok and Jakob Nielsen, and with Bill Buxton and Clifford Nass. In Interactions, 7 (1) pp. 46-80

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Anderson, Richard I. (2000): Organizational limits to HCI: conversations with Don Norman and Janice Rohn. In Interactions, 7 (3) pp. 36-60

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Anderson, Richard I. (2000): Business: making an e-business conceptualization and design process more. In Interactions, 7 (4) pp. 27-30

» 1999 «

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Anderson, Richard I. (1999): Challenges Facing CHI Local SIGs. In ACM SIGCHI Bulletin, 31 (2) pp. 10-11

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Anderson, Richard I. (1999): CHI Local SIGs in the Americas Outside of the U.S.. In ACM SIGCHI Bulletin, 31 (3) pp. 9-11

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Anderson, Richard I. (1999): CHI Local SIGs: Easy to Find at CHI 99 and, Increasingly, Throughout the World. In ACM SIGCHI Bulletin, 31 (4) pp. 7-9

» 1998 «

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Anderson, Richard I. (1998): Diversity Within Unity. In ACM SIGCHI Bulletin, 30 (1) pp. 13-14

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Anderson, Richard I. (1998): Reaching Out and Being Reached. In ACM SIGCHI Bulletin, 30 (2) pp. 18-19

Is your Local SIG reaching those it should be reaching? Has it reached you? Are you reaching those within your local HCI community you desire to reach? Have you been able to reach leaders of and information about your Local SIG? Facilitating "reaching out and being reached" is an important part of what Local SIGs are about. What can Local SIGs do to achieve this? What can you do?

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Anderson, Richard I. (1998): "Brought To You By...". In ACM SIGCHI Bulletin, 30 (3) pp. 18-19

» 1990 «

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Anderson, Richard I., Carroll, John M., McGrew, John F., Grudin, Jonathan and Scapin, Dominique L. (1990): Task Analysis: The Oft Missing Step in the Development of Computer-Human Interfaces; Its Desirable Nature, Value, and Role. In: Diaper, Dan, Gilmore, David J., Cockton, Gilbert and Shackel, Brian (eds.) INTERACT 90 - 3rd IFIP International Conference on Human-Computer Interaction August 27-31, 1990, Cambridge, UK. pp. 1051-1054.

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User-contributed publications

Here is a list of publications that have been submitted by the author himself/herself or a website visitor:

Anderson, R., Instone, K., Knemeyer, D., Mazur, B., & Quesenbery, W. User Experience network: A passion for collaboration. interactions, May June 2005, pp. 40-41.

Quesenbery, W., Anderson, R., & Mazur, B. UXnet: Making Connections. CHI 2005 Extended Abstracts, pp. 1098-1099.

Anderson, R., Crakow, J., & Joichi, J. Improving the design of business and interactive system concepts.... DIS 2002, 'Serious Reflection on Designing Interactive Systems', The British Museum, London, 25-28 June 2002.

Anderson, R. & Braiterman, J. Strategies for making e-business more customer-centred. In J. Bawa, P. Dorazio, & L. Trenner (Editors), The Usability Business: Making the Web Work. Springer-Verlag London Ltd, November 2001.

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Changes to this page (author)

16 Feb 2010: Enabled abstracts to be shown on Richard I. Anderson's author page.
09 May 2009: Author was edited
13 Aug 2007: Page was edited
29 Jun 2007: Author was edited
24 Jun 2007: Author was edited
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28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:1990-2009
Publication count:13
Number of co-authors:10



Productive colleagues

Richard I. Anderson's 3 most productive colleagues in number of publications:

John M. Carroll:190
Jonathan Grudin:92
Dominique L. Scapin:21


Collaboration count

Number of publications with 3 favourite co-authors:

Killian Evers:1
Jim Nieters:1
Laurie Pattison:1

 

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Mar 19

As a rule, software systems do not work well until they have been used, and have failed repeatedly, in real applications.

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