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Richard Dillon

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Publications by Richard Dillon (bibliography)

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» 2006 «

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Lindgaard, Gitte, Dillon, Richard, Trbovich, Patricia, White, Rachel, Fernandes, Gary, Lundahl, Sonny and Pinnamaneni, Anu (2006): User Needs Analysis and requirements engineering: Theory and practice. In Interacting with Computers, 18 (1) pp. 47-70

Several comprehensive User Centred Design methodologies have been published in the last decade, but while they all focus on users, they disagree on exactly what activities should take place during the User Needs Analysis, what the end products of a User Needs Analysis should cover, how User Needs Analysis findings should be presented, and how these should be documented and communicated. This paper highlights issues in different stages of the User Needs Analysis that appear to cause considerable confusion among researchers and practitioners. It is our hope that the User-Centred Design community may begin to address these issues systematically. A case study is presented reporting a User Needs Analysis methodology and process as well as the user interface design of an application supporting communication among first responders in a major disaster. It illustrates some of the differences between the User-Centred Design and the Requirements Engineering communities and shows how and where User-Centred Design and Requirements Engineering methodologies should be integrated, or at least aligned, to avoid some of the problems practitioners face during the User Needs Analysis.

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» 1991 «

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Donkers, Adriane, Arnaldo, Marta, Dillon, Richard and Tombaugh, Jo (1991): User Testing a Programming Language: Experience and Methodology. In ACM SIGCHI Bulletin, 23 (4) p. 42

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Changes to this page (author)

24 Feb 2010: Enabled abstracts to be shown on Richard Dillon's author page.
27 Jun 2007: Author was edited
23 Jun 2007: Author was added to the bibliography

Publication statistics

Publication period:1991-2006
Publication count:2
Number of co-authors:9



Productive colleagues

Richard Dillon's 3 most productive colleagues in number of publications:

Gitte Lindgaard:32
Rachel White:2
Gary Fernandes:2


Collaboration count

Number of publications with 3 favourite co-authors:

Gary Fernandes:1
Sonny Lundahl:1
Anu Pinnamaneni:1

 

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Mar 20

Computer programs emerge as the outcome of complex human processes of cognition, communication and negotiation, which serve to establish the meaningful embedding of the computer system in its intended use context.

-- Floyd, 1992, p. 24

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