Publication statistics

Pub. period:1993-2005
Pub. count:4
Number of co-authors:7



Co-authors

Number of publications with 3 favourite co-authors:

Chris F. Kemerer:1
Dani Zweig:1
Srikant M. Datar:1

 

 

Productive colleagues

Rajiv D. Banker's 3 most productive colleagues in number of publications:

Chris F. Kemerer:6
Sabyasachi Mitra:3
Srikant M. Datar:1
 
 
 
Jul 29

There is an old English folk saying that goes, "If you can't stand the heat, get out of the kitchen." I have a different approach: Do something about the heat. The folk saying would have us accept the poor designs of the world. Why? After all, if people were responsible for the "heat" in the first place, then people should be able to do something about it. Is the kitchen too hot? Redesign it.

-- Don Norman

 
 

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Rajiv D. Banker

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Publications by Rajiv D. Banker (bibliography)

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2005
 
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Mitra, Sabyasachi and Banker, Rajiv D. (2005): Comparing commodity prices in electronic and traditional auctions: empirical evidence from Indian coffee auctions. In: Li, Qi and Liang, Ting-Peng (eds.) Proceedings of the 7th International Conference on Electronic Commerce - ICEC 2005 August 15-17, 2005, Xian, China. pp. 233-235.

2003
 
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Anderson, Mark C., Banker, Rajiv D. and Ravindran, Sury (2003): The new productivity paradox. In Communications of the ACM, 46 (3) pp. 91-94.

1995
 
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Banker, Rajiv D. and Johnston, Holly H. (1995): An Empirical Study of the Business Value of the U.S. Airlines' Computerized Reservations Systems. In Journal of Organizational Computing, 5 (3) pp. 255-275.

The U.S. airlines' computerized reservations systems (CRSs) have frequently been cited as examples of the successful use of information technologies (ITs) for strategic purposes. Recent literature contains logical arguments and anecdotal evidence which suggest that the carriers that have invested in the systems have been able to use them, in concert with other operating and marketing strategies, to achieve competitive advantage. However, very little rigorous, model-based empirical evidence has been brought to bear on this issue. The purpose of this article is to develop economic models for examining the business value of the CRSs and to provide empirical evidence regarding that value during the early 1980s. The modelling builds upon previous research aimed at estimating the business value of ITs and is generalizable to estimating the value of ITs in other settings. We find that increases in the use of the CRSs were associated with more highly significant increases in their owners' shares of air passenger traffic than reductions in the costs of reservations and sales labor and travel agent commissions. Also, the associations for the two leading CRSs, American's Sabre and United's Apollo, were stronger and more highly significant than those for Delta's DATASII, Eastern's SODA, and TWA's PARS.

© All rights reserved Banker and Johnston and/or Ablex Publishing

1993
 
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Banker, Rajiv D., Datar, Srikant M., Kemerer, Chris F. and Zweig, Dani (1993): Software Complexity and Maintenance Costs. In Communications of the ACM, 36 (11) pp. 81-94.

 
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Changes to this page (author)

17 Aug 2009: Modified
17 Aug 2009: Modified
30 May 2009: Modified
23 Jun 2007: Added

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Page maintainer: The Editorial Team
URL: http://www.interaction-design.org/references/authors/rajiv_d__banker.html

Publication statistics

Pub. period:1993-2005
Pub. count:4
Number of co-authors:7



Co-authors

Number of publications with 3 favourite co-authors:

Chris F. Kemerer:1
Dani Zweig:1
Srikant M. Datar:1

 

 

Productive colleagues

Rajiv D. Banker's 3 most productive colleagues in number of publications:

Chris F. Kemerer:6
Sabyasachi Mitra:3
Srikant M. Datar:1
 
 
 
Jul 29

There is an old English folk saying that goes, "If you can't stand the heat, get out of the kitchen." I have a different approach: Do something about the heat. The folk saying would have us accept the poor designs of the world. Why? After all, if people were responsible for the "heat" in the first place, then people should be able to do something about it. Is the kitchen too hot? Redesign it.

-- Don Norman

 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

Kumar and Herger 2013: Gamification at Work: Designing Engaging Business Software...
by Janaki Mythily Kumar and Mario Herger

 
Start reading

Whitworth and Ahmad 2013: The Social Design of Technical Systems: Building technologies for communities...
by Brian Whitworth and Adnan Ahmad

 
Start reading

Soegaard and Dam 2013: The Encyclopedia of Human-Computer Interaction, 2nd Ed....
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!