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Radaphat Chongthammakun

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Publications by Radaphat Chongthammakun (bibliography)

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2012
 
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Chongthammakun, Radaphat and Jackson, Steven J. (2012): Computerization and control: ICTs and managerial reform in the Thai public sector. In: Proceedings of the 2012 iConference 2012. pp. 294-302.

Information infrastructures, old and new, have long been central to relations of control in large and complex bureaucracies. Beyond their effects on organizational forms and procedures, new information infrastructures often produce new practices, ambitions, and contradictions of managerialism: namely, the extension and deepening of management and oversight capacities at multiple levels of organizational function. This paper explores managerial practices and tensions accompanying recent digital government development efforts in the Thai public sector, with particular attention to new forms and resistances to control accompanying or embedded in apparently neutral technological change.

© All rights reserved Chongthammakun and Jackson and/or their publisher

2011
 
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Jackson, Steven J. and Chongthammakun, Radaphat (2011): Infrastructure and standards in Thai digital government. In: Proceedings of the 2011 iConference 2011. pp. 379-386.

Standards and infrastructure pose both theoretical and empirical challenges for digital government scholarship. For their part, scholars of standards and infrastructure have tended to neglect digital government development and public administration more generally as interesting sites of standards work. This paper addresses this gap, bringing concepts and methods from the sociology of standards and infrastructure to bear on the practice of digital government development in Thailand. We analyze efforts at IT-related information and service standardization in the Thai public sector, and describe a series of sociotechnical tensions and challenges that have faced, and sometimes stalled, efforts at digital government development.

© All rights reserved Jackson and Chongthammakun and/or ACM Press

 
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Changes to this page (author)

23 Nov 2012: Modified
10 Nov 2012: Added

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URL: http://www.interaction-design.org/references/authors/radaphat_chongthammakun.html

Upcoming Courses

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User-Centred Design - Module 3
70% booked. Starts in 25 days
 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

 
 
The Social Design of Technical Systems: Building technologies for communities. 2nd Edition
by Brian Whitworth and Adnan Ahmad
start reading
 
 
 
 
Gamification at Work: Designing Engaging Business Software
by Janaki Mythily Kumar and Mario Herger
start reading
 
 
 
 
The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad
start reading
 
 
 
 
The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam
start reading