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Philip T. Hughes

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Publications by Philip T. Hughes (bibliography)

1993

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Hughes, Philip T., Morris, M. E. and Plant, Tony A. (1993): Understanding and Uncovering Design Issues in Synchronous Shared-Window Conferencing. In Interacting with Computers, 5 (1) pp. 115-130.

“The paper reports on an investigation of the design of integrated computer and telecommunications systems for supporting informally-organised group work. This has entailed an iterative, user-involved approach to design, because such systems will ultimately be accepted in the work-place only if they prove to augment, and not hinder, people's work practices. Much work, especially office-based work, is performed in small, informal groups. The authors therefore concentrated on the support necessary for the effective operation of these groups, instead of focusing on more formalised group work. The results obtained provide a sound insight into how better to support co-operative work and the authors gained equally valuable experience in the evaluation of software with geographically distributed users. The paper presents an overview of the design and evaluation approach, summarises the results, and includes a brief discussion on potential future research topics.”

1992

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Morris, Michele E., Plant, Tony A. and Hughes, Philip T. (1992): CoOpLab: Practical Experiences with Evaluating a Multi-User System. In: Monk, Andrew, Diaper, Dan and Harrison, Michael D. (eds.) Proceedings of the Seventh Conference of the British Computer Society Human Computer Interaction Specialist Group - People and Computers VII August 15-18, 1992, University of York, UK. pp. 355-368.

“This paper describes the pragmatic approach taken to designing and evaluating a shared window conferencing system (CoOpLab). The design and evaluation of CSCW systems poses unique challenges to the HCI community. The evaluation techniques and design principles developed for handling single-user systems require substantial modification for use with multi-user systems, especially where the subjects are geographically distributed. We have shown that many of the current evaluation techniques and principles can be adapted for use in this situation. We also found that taking a user-centred approach to system design yields significant benefits when compared to more technology led approaches.”

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