Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney HessUser Experience and Experience Design !
Perfeito, Paulo Rogério and Amaral, Luis Alfredo Martins do (1999): SIPO: A System for the Establishment of Objects. In: ICEIS 1999 1999. pp. 314-318.
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