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Mullins, Paul M. and Treu, Siegfried (1993): A Task-Based Cognitive Model for User-Network Interaction: Defining a Task Taxonomy to Guide the Interface Designer. In Interacting with Computers, 5 (2) pp. 139-166
Mullins, Paul M. and Treu, Siegfried (1991): Measurement of Stress to Gauge User Satisfaction with Features of the Computer Interface. In Behaviour and Information Technology, 10 (4) pp. 325-343
Mullins, Paul M. and Treu, Siegfried (1991): Task Protocol Specification: A Workstation Independent Specification Technique for Human-Computer Interaction. In ACM SIGCHI Bulletin, 23 (4) pp. 52-53
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