Calendar

May 27

13th Intl. Conf. on New Interfaces for Musical Expression

May 28

Graphics Interface 2013

May 29

Intl. Workshop on Design and Spontaneity in Computer-Supported Collaborative Learning (DS-CSCL 2013)

May 22

“ User error: replace user and press any key to continue. ”

-- Popular computer one-liner

Share this quote on...
Get more quotes via RSS or by joining our Usability Quote of the Day Facebook Page

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

Help us help you!

Spread the word:
Donate
Other ways to help

Paul J. Sherman

Add description

← Button will not work: You have not enabled Javascript. How do I enable it?

Rename / change spelling

Add publication

← Button will not work: You have not enabled Javascript. How do I enable it?

Publications by Paul J. Sherman (bibliography)

1992

Edit | Del

Taylor, James, Robertson, Michelle M., Helmreich, Robert L., Kanki, Barbara, Diehl, Alan and Sherman, Paul J. (1992): New Directions of Cockpit Resource Management (CRM) Training. In: Proceedings of the Human Factors Society 36th Annual Meeting 1992. pp. 895-896.

“Training in cockpit resource management training (now known generically as crew resource management training) for airline flight crews was introduced in the late 1970's. It has spread through many air carriers in the U.S. commercial aviation industry, to several foreign carriers and to various sectors of U.S. and Canadian military aviation. This training has also been extended from the cockpit to cabin crews to maintenance and to air traffic control. Although specific programs differ from one organization to another, CRM as used here typically involves training in several interpersonal and team-related concepts: (e.g., communication skills, team decision-making) as well as skills for individual decision making such as self-knowledge, situational awareness, and assertiveness skills. The effect of CRM training in airline flight operations has been widely studied during the 1980s. Numerous reports document CRM's positive impact on the attitudes and performance of flight crews (cf., Helmreich, Foushee, Benson,&Russini, 1986; Helmreich, Predmore, Irwin, Butler, Taggart, Willhelm, Clothier, 1991). Taken together the evidence shows that team coordination among aviation "mangers" and between them and subordinates, improves system effectiveness and safety. Teamwork in aviation has recently become a topic of importance and interest. For example, as a result of recent work researching team concepts in aviation maintenance, further investigations have been recommended by both industry and government groups as a national priority (Federal Aviation Administration "The National Plan for Aviation Human Factors," Washington, DC: 1991). CRM training has subsequently been introduced to maintenance and in Air Traffic Control as well. The intention of this panel is to discuss the underlying concepts of teamwork training, its historical perspective, and current research activities and state of the art of CRM training and its varied application in the aviation field. The first panelist will present a brief historical background and philosophy of CRM and how the foundation of CRM training was established. Building on this, the second panelist will discuss CRM research activities as it relates to flight crews in the commercial aviation area. The third panelist will present the implementation of CRM in the military setting and what effects it has had on flight crew safety and effectiveness. The application of CRM to maintenance operations will be the focus of the fourth paper which describes implementing a CRM-type training in maintenance and its effects on maintenance performance. Lastly, the fifth panelist will present the initial stages of assessing air traffic controller's attitudes towards management CRM-related concepts. Concluding the panel discussions will be the panel chair who will summarize and highlight the major points.”

Add publication