Publication statistics
Pub. period:2003-2012
Pub. count:11
Number of co-authors:10
Co-authors
Number of publications with 3 favourite co-authors:
Beatriz Russo:4Stella Boess:2Hendrik N. J. Schif..:1 Productive colleagues
Paul Hekkert's 3 most productive colleagues in number of publications:
David V. Keyson:17Beatriz Russo:5Miguel Bruns Alons..:4 
It's really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them.
-- Steve Jobs, 1998
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Paul Hekkert
Paul Hekkert is professor of Form Theory at the department of Industrial Design of Delft University of Technology. His main research interest is product experience, including product aesthetics, emotion, expressiveness, and attachment. Next, he is involved in design methodology and has co-developed an interaction-centred design approach, called ViP (Vision in Product design).
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Publications by Paul Hekkert (bibliography)
Hekkert, Paul, Snelders, Dirk and Wieringen, Piet C. W. (2010): "Most advanced, yet acceptable": Typicality and novelty as joint predictors of aesthetic preference in industrial design. In British Journal of Psychology, 94 (1) pp. 111-124.
Typicality and novelty have often been shown to be related to aesthetic preference of human artefacts. Since a typical product is rarely new and, conversely, a novel product will not often be designated as typical, the positive effects of both features seem incompatible. In three studies it was shown that typicality (operationalized as ‘goodness of example’) and novelty are jointly and equally effective in explaining the aesthetic preference of consumer products, but that they suppress each other's effect. Direct correlations between both variables and aesthetic preference were not significant, but each relationship became highly significant when the influence of the other variable was partialed out. In Study 2, it was furthermore demonstrated that the expertise level of observers did not affect the relative contribution of novelty and typicality. It was finally shown (Study 3) that a more ‘objective’ measure of typicality, central tendency — operationalized as an exemplar's average similarity to all other members of the category — yielded the same effect of typicality on aesthetic preference. In sum, all three studies showed that people prefer novel designs as long as the novelty does not affect typicality, or, phrased differently, they prefer typicality given that this is not to the detriment of novelty. Preferred are products with an optimal combination of both aspects.
© All rights reserved Hekkert et al. and/or their publisher
Russo, Beatriz, Boess, Stella and Hekkert, Paul (2009): Assessing interactions in enduring product experiences: The EXITool. In: Proceedings of the 17th World Congress on Ergonomics, IEA2009 August 9-14, 2009, Beijing, China. .
In this paper, we carry on the development of the Experience Interaction Tool (EXIT), a tool created to
sensitize participants in research and aid researcher’s assessment of interactions that lead to/are followed by
enduring experiences. First, we present the influence interactions have in emotional experiences people
have with products, the difficulties of assessing interactions involved in enduring emotional experiences,
and our first efforts to develop a tool that aims to overcome such difficulties. Finally, we present the set up
of a study in which we have trialed the Experience Interaction Tool, analyzed its use, and discussed its
effectiveness, usefulness and proposed the next steps of its development.
© All rights reserved Russo et al. and/or their publisher
Russo, Beatriz, Boess, Stella and Hekkert, Paul (2008): Talking about interactions: Eliciting structured interaction stories in enduring product experiences. In: Proceedings of the 6th Design and Emotion conference October 6-9, 2008, Hong Kong, Hong Kong. .
In this paper, we first address the problems of assessing full sequences of interaction episodes
that lead to/are followed by enduring product experiences. Enduring product experiences are
dynamic experiences that occur towards the same object, in person-product relationships,
through a (relatively) long period of time. The appraisal of these sequences of interaction
episodes allows the assessment of information that is envisioned to be valuable to designers who
are concerned with designing for experiences.
To aid the assessment of interactions linked to enduring experiences, we propose the
development of a manageable tool, envisioned to (1) sensitize (inform) participants in research
about interactions that may be associated with product experiences, (2) impose a structure to
stories in order to (a) easily identify interactions, (b) avoid unneeded data and (c) facilitate the
systematic assessment of interactions and experiences.
Here, through a succession of iterative exploratory studies, we present the first three phases of
the development of the Experience Interaction Tool (EXIT).
© All rights reserved Russo et al. and/or their publisher
Russo, Beatriz and Hekkert, Paul (2008): Sobre amar um produto: Os principios fundamentais. In: Damazio, Vera and Mont'Alvao, Claudia (eds.). "Design Ergonomia Emoçao". Rio de Janeiro, Brazil: Mauadpp. 31-48
Russo, Beatriz and Hekkert, Paul (2007): On the experience of love: the underlying principles. In: Koskinen, Ilpo and Keinonen, Turkka (eds.) DPPI 2007 - Proceedings of the 2007 International Conference on Designing Pleasurable Products and Interfaces August 22-25, 2007, Helsinki, Finland. pp. 12-19.
Alonso, Miguel Bruns, Varkevisser, Michel, Hekkert, Paul and Keyson, David V. (2007): Exploring Manipulative Hand Movements During a Stressful Condition. In: Paiva, Ana, Prada, Rui and Picard, Rosalind W. (eds.) ACII 2007 - Affective Computing and Intelligent Interaction, Second International Conference September 12-14, 2007, Lisbon, Portugal. pp. 757-758.
Schifferstein, Hendrik N. J. and Hekkert, Paul (2007): Product Experience. Elsevier Science
Hekkert, Paul, Mostert, Marc and Stompff, Guido (2003): Dancing with a machine: a case of experience-driven design. In: DPPI 2003 - Proceedings of the 2003 International Conference on Designing Pleasurable Products and Interfaces June 23-26, 2003, Pittsburgh, PA, USA. pp. 114-119.
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