No description available of Patti L. Zila...
Wiedenbeck, Susan and Zila, Patti L. (1997): Hands-On Practice in Learning to Use Software: A Comparison of Exercise Exploration, and Combined Formats. In ACM Transactions on Computer-Human Interaction, 4 (2) pp. 169-196196
Wiedenbeck, Susan, Zila, Patti L. and McConnell, Daniel S. (1995): End-User Training: An Empirical Study Comparing On-Line Practice Methods. In: Katz, Irvin R., Mack, Robert L., Marks, Linn, Rosson, Mary Beth and Nielsen, Jakob (eds.) Proceedings of the ACM CHI 95 Human Factors in Computing Systems Conference May 7-11, 1995, Denver, Colorado. pp. 74-81. Available online
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