Number of co-authors:13
Number of publications with 3 favourite co-authors:Peter Hoonakker:1Pascale Carayon:1Tosha Wetterneck:1
Patrick Waterson's 3 most productive colleagues in number of publications:Pascale Carayon:42Claire O'Malley:17Chris Clegg:10
...that strange new zone between medium and message. That zone we call the interface
-- Steven Johnson, 1997
Read the fascinating history of Wearable Computing, told by its father, Steve Mann
Read Steve's chapter !
The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad
The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam
Publications by Patrick Waterson (bibliography)
Holden, Richard J., Montague, Enid, Carayon, Pascale, Hoonakker, Peter, Waterson, Patrick, Wetterneck, Tosha, Gurses, Ayse and Rivera-Rodriguez, A. Joy (2012): Macroergonomics in Healthcare: Principles, Progress, and Prospects. In: Proceedings of the Human Factors and Ergonomics Society 2012 Annual Meeting 2012. pp. 1293-1297.
Macroergonomics is a branch of human factors/ergonomics that can be, and indeed has been, of tremendous value to the healthcare domain. Macroergonomics offers healthcare a whole-systems orientation, a suite of methods, and numerous examples of interventions that can be successfully deployed in a variety of healthcare settings. This panel will first discuss how macroergonomic principles such as its whole-systems orientation can improve our understanding of the context of patient safety (Carayon) and the impact of health information technology (Hoonakker). Waterson (on behalf of Waterson and Eason) will present a sociotechnical analysis of a home care intervention for frail elderly patients. Wetterneck will present another multi-component intervention, this one in primary care. The panel will conclude with two examples of how macroergonomics has been used to address classic healthcare human factors issues: the implementation of electronic health records (Rivera-Rodriguez); and the classification of hazards (Gurses).
© All rights reserved Holden et al. and/or Human Factors and Ergonomics Society
Waterson, Patrick, Pilcher, Cara, Evans, Sian and Moore, Jill (2010): DEVELOPING SAFETY SIGNS FOR CHILDREN ON BOARD TRAINS: FINDINGS FROM GREAT BRITAIN. In: Proceedings of the Human Factors and Ergonomics Society 54th Annual Meeting 2010. pp. 788-792.
Every year a significant number of young children are injured as a result of accidents that occur on board trains in Great Britain. These accidents range from being caught in internal doors, slips, trips and falls and injuries caused by seats. We describe our efforts working with RSSB to design a new set of safety signs in order to help prevent such accidents occurring. The research involved running a set of workshops with young school children (aged 4-10, n=210) and showing them examples of existing train signs and gathering the requirements for new designs. A second set of workshops with these children was used to evaluate the new signs based on the outcomes from the earlier workshop. We describe our findings alongside a set of outline guidelines for the design of safety signs for young children, A final section outlines possibilities for future research.
© All rights reserved Waterson et al. and/or HFES
Axtell, Carolyn M., Clegg, Chris and Waterson, Patrick (1996): Problems for User Involvement: A Human and Organizational Perspective. In: Sasse, Martina Angela, Cunningham, R. J. and Winder, R. L. (eds.) Proceedings of the Eleventh Conference of the British Computer Society Human Computer Interaction Specialist Group - People and Computers XI August, 1996, London, UK. pp. 187-200.
This paper is concerned with problems that can impede the involvement of users in the development process. Several problem areas are highlighted in a case study of an in-house development project, which arise from the organizational context, process of the method and its relationship with other procedures. We discuss the impacts of these problems and the inter-connections between them; the key underlying issues being a lack of integrated effort and incomplete knowledge or experience of those involved. We end the paper by suggesting possible ways forward involving work organized in an integrated development cell, greater participation of all parties in the design of the method, one overseeing manager, and a more thorough piloting and evaluation phase.
© All rights reserved Axtell et al. and/or Springer Verlag
Waterson, Patrick and O'Malley, Claire (1992): Using Animated Demonstrations to Teach Graphics Skills. In: Monk, Andrew, Diaper, Dan and Harrison, Michael D. (eds.) Proceedings of the Seventh Conference of the British Computer Society Human Computer Interaction Specialist Group - People and Computers VII August 15-18, 1992, University of York, UK. pp. 463-474.
Recent research has shown that animated demonstrations are better than textual instructions in teaching novices how to use an interface, as measured by immediate retention, but that this advantage is not maintained longer retention intervals. It is argued here that such effects may depend upon the type of interface being learned. In this study users were taught to use a graphics application, either via animated demonstrations or textual instructions. Results show that, at least for graphics applications, animated demonstrations are more effective than textual instructions, even after an interval of one week. We conclude that animations may be superior to textual instructions for some types of application because they encourage active exploration of the interface.
© All rights reserved Waterson and O'Malley and/or Cambridge University Press
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Changes to this page (author)10 Nov 2012: Modified16 Jan 2011: Modified
28 Apr 2003: Added
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