Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Underwood, Patrick and Welser, Howard T. (2011): 'The internet is here': emergent coordination and innovation of protest forms in digital culture. In: Proceedings of the 2011 iConference 2011. pp. 304-311.