Publication statistics
Pub. period:1987-2010
Pub. count:11
Number of co-authors:13
Co-authors
Number of publications with 3 favourite co-authors:
Christine M. Mitchell:5Terry Allard:1Jack Blackhurst:1 Productive colleagues
Patricia M. Jones's 3 most productive colleagues in number of publications:
Eser Kandogan:15Christine M. Mitch..:12Dino Piccione:5
“
Knowledge is commonly socially constructed, through collaborative efforts towards shared objectives or by dialogues and challenges brought about by different persons' perspectives.
”
-- G. Salomon (in "Distributed Cognitions: Psychological and Educational Considerations")
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Patricia M. Jones
Publications by Patricia M. Jones (bibliography)
Jones, Patricia M., Graves, Gaye L., Allard, Terry, Blackhurst, Jack, Fitts, David J., Piccione, Dino and Shattuck, Lawrence G. (2010): HUMAN SYSTEMS INTEGRATION IN THE FEDERAL GOVERNMENT. In: Proceedings of the Human Factors and Ergonomics Society 54th Annual Meeting 2010. pp. 2185-2187.
“Human Systems Integration principles and methods can be used to help integrate people, technology, and organizations in an effective and efficient manner. Over the past decade, a wide range of tools, techniques, and technologies have been developed by federal agencies to achieve significant cost and performance benefits. In this discussion, we will explore trends in military human systems integration and learn about the critical role being played by human performance and effectiveness research. We will also examine case studies on the planning and design of future human space flight vehicles, the national air space system and the first nuclear reactors to be built in the United States in over 30 years. And with an eye toward sustaining the discipline's principles and methods, we'll take a look at educating and training the next generation of human systems integration practitioners.”
© All rights reserved Jones et al. and/or HFES
Kandogan, Eser and Jones, Patricia M. (eds.) CHIMIT 2007 - Proceedings of the 1st ACM Symposium on Computer Human Interaction for Management of Information Technology March 30-31, 2007, Cambridge, Massachusetts, USA.
Wilkins, David C., Jones, Patricia M., Bargar, Roger, Hayes, Caroline C. and Chernychenko, Oleksandr (1999): Collaborative Decision Making and Intelligent Reasoning in Judge Advisor Systems. In: HICSS 1999 1999. .
Jones, Patricia M. and Mitchell, Christine M. (1994): Model-Based Communicative Acts: Human-Computer Collaboration in Supervisory Control. In International Journal of Human-Computer Studies, 41 (4) pp. 527-551.
“Supervisory control environments can be characterized as dynamic, complex. uncertain, and risky. The cognitive demands placed on human supervisory controllers are driven by the continual need for situation assessment (including active information seeking), active goal-setting and planning, and anticipatory as well as reactive control actions and compensating for abnormal system conditions. One way to improve the human-machine system is with intelligent support systems that provide context-sensitive displays, dialogue, and resources for activity management. The Georgia Tech Mission Operations Cooperative Assistant (GT-MOCA) is an example of such a system for NASA satellite ground control. The design of GT-MOCA is based on (1) principles of human-computer cooperative problem solving, partly derived from an analysis of human communication literature, (2) empirical study of the use of an existing real-time expert system for satellite ground control, and (3) the OFMspert architecture which provides dynamic intent inferencing organized around the operator function model. GT-MOCA provides three major resources for cooperative support: interactive graphics of system components, an inspectable and interactive visualization of current activity requirements, and message lists organized around major communicative functions such as advice and various types of alerts. This paper focuses on the representation of the communicative acts that are the underpinning of these message lists and details how such acts are integrated into the operator function model of activity. An analysis of GT-MOCA with respect to human communication literature and an empirical evaluation of GT-MOCA show that it does support relevant and timely interaction with human problem solvers and does provide some performance benefits.”
© All rights reserved Jones and Mitchell and/or Academic Press
Jones, Patricia M. (1994): Cooperative work in mission operations: Analysis and implications for computer support. In Computer Supported Cooperative Work, 3 (2) pp. 103-145.
“This paper describes cooperative work in real-time flight operations in the SAMPEX Mission Operations Room at NASA Goddard Space Flight Center. This domain is an example of distributed supervisory control, where a team of human operators supervises a dynamic, complex, highly automated system. Such operational environments differ in important ways from artifact-centered collaboration (e.g., collaborative drawing, writing, design). This paper explores those differences and also articulates the need for activity management tools for dynamic control environments. Candidate models from the human-machine systems engineering literature are proposed to provide the underlying structure for such tools.”
© All rights reserved Jones and/or Kluwer Academic Publishers
Jones, Patricia M. (1993): Cooperative Support for Distributed Supervisory Control: Requirements, Issues, and an Example from Mission Operations. In: Gray, Wayne D., Hefley, William and Murray, Dianne (eds.) International Workshop on Intelligent User Interfaces 1993 January 4-7, 1993, Orlando, Florida, USA. pp. 239-242.
“The term distributed supervisory control emphasizes that supervisory control is commonly conducted by teams of human operators. This paper focuses on issues in distributed supervisory control, particularly with regard to providing cooperative problem solving tools, and provides an example real-world application.”
© All rights reserved Jones and/or ACM Press
Jones, Patricia M. and Mitchell, Christine M. (1991): Human-Computer Cooperative Problem Solving in Satellite Ground Control. In: Proceedings of the Human Factors Society 35th Annual Meeting 1991. pp. 408-412.
“In the supervisory control of highly automated dynamic systems, the human operator is responsible for monitoring system state and compensating for system failures. Increasingly, the human operator interacts with one or more knowledge-based (e.g., expert) systems that assume responsibility for a portion of the supervisory control task. Thus supervisory control is shared by both human and machine agent(s). To date, however, there is little research addressing the interaction of human and knowledge-based machine agents in supervisory control. This paper describes research that explores issues in the design of the cooperative human-machine interaction in the control of a complex dynamic system. The paper presents a set of prescriptive principles that define the human-computer interaction in supervisory control systems. In addition, the paper summarizes a case study of a NASA satellite ground control system in which human operators work with an expert system. The prescriptive principles and case study results form the basis of an architecture for cooperative problem solving for real-time control of dynamic systems.”
© All rights reserved Jones and Mitchell and/or Human Factors Society
Jones, Patricia M., Mitchell, Christine M. and Rubin, Kenneth S. (1990): Validation of Intent Inferencing by a Model-Based Operator's Association. In International Journal of Man-Machine Studies, 33 (2) pp. 177-202.
“OFMspert (Operator Function Model expert system) is an architecture for an intelligent operator's associate. The function of such an associate is to provide intelligent assistance for the human operator of a complex dynamic system. The basis for intelligent, context-sensitive advice and reminders is the ability of the associate to infer likely operator intentions in real time. This paper describes the implementation and validation of OFMspert's intent inferencing capability. In particular, a two-stage methodology for validation is proposed. This methodology is then used in the experimental validation of OFMspert's intent inferencing.”
© All rights reserved Jones et al. and/or Academic Press
Jones, Patricia M. and Mitchell, Christine M. (1989): Operator Models for Supervisory Control Systems. In: Proceedings of the Human Factors Society 33rd Annual Meeting 1989. pp. 291-295.
“This paper presents a conceptual discussion of four human operator models that are potentially useful for supervisory control applications: the operator function model (Mitchell, 1987), the problem behavior graph (Newell and Simon, 1972), the decision ladder (Rasmussen, 1986), and goal-means network (Woods and Hollnagel, 1987). These models are characterized along the dimensions proposed by Jones and Mitchell (1987) and are further examined in-depth with the use of verbal protocols collected concurrently with the performance of a supervisory control task.”
© All rights reserved Jones and Mitchell and/or Human Factors Society
Jones, Patricia M. (1988): Intent Inferencing by an Intelligent Operator's Associate: A Validation Study. In: Proceedings of the Human Factors Society 32nd Annual Meeting 1988. pp. 409-413.
“In the supervisory control of a complex, dynamic system, one potential form of aiding for the human operator is a computer-based operator's associate. The design philosophy of the operator's associate is that of "amplifying" rather than automating human skills. In particular, the associate possesses understanding and control properties. Understanding allows it to infer operator intentions and thus form the basis for context-dependent advice and reminders; control properties allow the human operator to dynamically delegate individual tasks or subfunctions to the associate. This paper focuses on the design implementation, and validation of the intent inferencing function. Two validation studies are described which empirically demonstrate the viability of the proposed approach to intent inferencing.”
© All rights reserved Jones and/or Human Factors Society
Jones, Patricia M. and Mitchell, Christine M. (1987): Operator Modeling: Conceptual and Methodological Distinctions. In: Proceedings of the Human Factors Society 31st Annual Meeting 1987. pp. 31-35.
“In trying to understand how a human operator interacts with a complex system, it is important both from a theoretical and an applied viewpoint that we build a model of the human's behavior in such an environment. This paper briefly reviews different models of the human operator and characterizes them in terms of four conceptual dimensions: purpose, structure, content, and specificity. Methodological issues in operator modeling are also considered.”
© All rights reserved Jones and Mitchell and/or Human Factors Society
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