No description available of Patricia Baggett...
Palmiter, Susan, Elkerton, Jay and Baggett, Patricia (1991): Animated Demonstrations vs Written Instructions for Learning Procedural Tasks: A Preliminary Investigation. In International Journal of Man-Machine Studies, 34 (5) pp. 687-701701
Baggett, Patricia and Ehrenfeucht, Andnrzej (1988): Textual and Visual Access to a Computer by People Who Know Nothing About It. In: ACM Sixth International Conference on Systems Documentation 1988. pp. 121-133.
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