Publication statistics
Pub. period:1987-2012
Pub. count:42
Number of co-authors:83
Co-authors
Number of publications with 3 favourite co-authors:
Michael J. Smith:7Catherine Hajnal:5Chien-Lin Yang:5 Productive colleagues
Pascale Carayon's 3 most productive colleagues in number of publications:
Michael J. Smith:33Francois Sainfort:16Daniel Gopher:13
“
Civilization advances by extending the number of important operations which we can perform without thinking of them.
”
-- Alfred North Whitehead
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Pascale Carayon
Has also published under the name of:
"P. Carayon"
Personal Homepage:
engr.wisc.edu/ie/faculty/carayon_pascale.html
Publications by Pascale Carayon (bibliography)
Bisantz, Ann M., Carayon, Pascale, Miller, Anne, Khunlertkit, Adjhaporn, Arbaje, Alicia and Xiao, Yan (2012): Using Human Factors And Systems Engineering To Improve Care Coordination. In: Proceedings of the Human Factors and Ergonomics Society 2012 Annual Meeting 2012. pp. 855-859.
“The Institute of Medicine (IOM) describes care coordination as one of the six dimensions of health care to overcome barriers and accomplish improvements in the quality of care (IOM, 2001). Care coordination has received more research attention because of its potential to improve the quality and safety of care. Despite numerous efforts to improve care coordination, there is limited evidence regarding their effectiveness and the benefits described vary widely among studies. Moreover, we know little about the specific characteristics of care coordination. In this panel, the speakers will share their experiences regarding (1) barriers to and strategies for effective care coordination, (2) different care coordination mechanisms that affect quality and safety of care, and (3) the use of a human factors engineering approach to understand and improve care coordination. The panel members will use their research experiences and the existing literature to provide a better understanding of different aspects of care coordination and to identify future research directions.”
© All rights reserved Bisantz et al. and/or Human Factors and Ergonomics Society
Probst, C. Adam, Russ, Alissa L., Carayon, Pascale, Wolf, Laurie, Parker, Sarah H., Dierks, Meghan M. and Xiao, Yan (2012): Learning about Healthcare: Preparing Human Factors Professionals for a Career in Healthcare. In: Proceedings of the Human Factors and Ergonomics Society 2012 Annual Meeting 2012. pp. 931-935.
“Formally trained human factors professionals are in increasing demand from medical device companies, health care systems, and electronic health record (EHR) vendors to ensure successful device design, EHR deployment, and overall usability and quality improvement initiatives. Most members of this panel have extensive experience working in the healthcare domain, while one is starting a career in healthcare. The panelists will exchange their views on the challenges and rewards of learning about healthcare in order to be effective in making contributions to health care. Specific initiatives human factors professionals can take to learn about healthcare will be introduced and discussed. Human factors professionals and students should expect steep a learning curve, as well as strong support from clinicians and other health care workers, which will be discussed.”
© All rights reserved Probst et al. and/or Human Factors and Ergonomics Society
Hundt, Ann Schoofs, Carayon, Pascale, Hoonakker, Peter, Cartmill, Randi, Herder, Ruth Den, Topper, Joan, Younkin, Jim and Walker, James (2012): Organizational Learning in a Large-scale Complex Health IT Project. In: Proceedings of the Human Factors and Ergonomics Society 2012 Annual Meeting 2012. pp. 1288-1292.
“Implementing large-scale complex health IT projects poses significant challenges to organizations. This paper discusses one Office of the National Coordinator for Health IT Beacon project aimed at implementing an IT-mediated care coordination model across multiple care settings in multiple communities. We posit that using participatory ergonomic methods to collect and promptly report findings to the project management team provides significant impetus for organizational learning and increases the likelihood of success of this large-scale health IT implementation project. We describe how we involve management team members in the ongoing regular evaluation of the project through short monthly Web-based surveys and semi-annual individual interviews. The goal of this process is to promote organizational learning and impact the success of this and future complex large-scale projects.”
© All rights reserved Hundt et al. and/or Human Factors and Ergonomics Society
Holden, Richard J., Montague, Enid, Carayon, Pascale, Hoonakker, Peter, Waterson, Patrick, Wetterneck, Tosha, Gurses, Ayse and Rivera-Rodriguez, A. Joy (2012): Macroergonomics in Healthcare: Principles, Progress, and Prospects. In: Proceedings of the Human Factors and Ergonomics Society 2012 Annual Meeting 2012. pp. 1293-1297.
“Macroergonomics is a branch of human factors/ergonomics that can be, and indeed has been, of tremendous value to the healthcare domain. Macroergonomics offers healthcare a whole-systems orientation, a suite of methods, and numerous examples of interventions that can be successfully deployed in a variety of healthcare settings. This panel will first discuss how macroergonomic principles such as its whole-systems orientation can improve our understanding of the context of patient safety (Carayon) and the impact of health information technology (Hoonakker). Waterson (on behalf of Waterson and Eason) will present a sociotechnical analysis of a home care intervention for frail elderly patients. Wetterneck will present another multi-component intervention, this one in primary care. The panel will conclude with two examples of how macroergonomics has been used to address classic healthcare human factors issues: the implementation of electronic health records (Rivera-Rodriguez); and the classification of hazards (Gurses).”
© All rights reserved Holden et al. and/or Human Factors and Ergonomics Society
Xie, Anping, Carayon, Pascale, Kelly, Michelle M., Li, Yaqiong, Cartmill, Randi, DuBenske, Lori L., Brown, Roger L. and Cox, Elizabeth D. (2012): Managing Different Perspectives in the Redesign of Family-Centered Rounds in a Pediatric Hospital. In: Proceedings of the Human Factors and Ergonomics Society 2012 Annual Meeting 2012. pp. 1733-1737.
“Managing conflicts between different perspectives is critical to healthcare system redesign. This study compares the perspectives of different stakeholders involved in family-centered rounds (FCR) in a pediatric hospital. A survey was distributed to 134 participants involved in FCR. The objective of the survey was to evaluate stakeholder perceptions of the impact of system redesign strategies on family engagement in FCR. Results showed parents, nurses, physicians and medical students have different opinions about how to enhance family engagement in FCR. Recommendations for managing different perspectives in healthcare system redesign are discussed.”
© All rights reserved Xie et al. and/or Human Factors and Ergonomics Society
Alyousef, Bashar, Carayon, Pascale, Hoonakker, Peter, Hundt, Ann Schoofs, Cartmill, Randi, Tomcavage, Janet, Salek, Doreen, Hassol, Andrea, Chaundy, Kimberly, Younkin, Jim and Walker, James (2012): Care Managers' Challenges in Using Multiple Health IT Applications. In: Proceedings of the Human Factors and Ergonomics Society 2012 Annual Meeting 2012. pp. 1748-1752.
“While care managers use multiple health IT applications to coordinate patient care across transitions of care, they experience challenges posed by these multiple health IT applications. We used a macroergonomic framework (i.e. the work system model), and conducted interviews and observations of care managers (inpatient, outpatient, transition of care) and a web-based survey to assess these challenges. The challenges were related to the care managers' work system: technologies and tools (e.g., poor interface design of health IT), organization (e.g., no access to some health IT applications), and tasks (e.g., duplicate documentation). Care managers consider the following as major barriers: transferring patient-related information between multiple applications, finding correct information for medication reconciliation and other patient information (e.g., patient's psychosocial background), and duplicate documentation and data entry. The next phase of the research focuses on how care managers deal with challenges posed by multiple health IT applications to perform their job of coordinating patient care across transitions of care.”
© All rights reserved Alyousef et al. and/or Human Factors and Ergonomics Society
Gopher, Daniel, Donchin, Yoel, Carayon, Pascale, Karsh, Ben-Tzion, Weinger, Matthew and Cook, Richard (2011): Discussion Panel: Establishing in house Human Factors expert teams to enable comprehensive design of medical work units. In: Proceedings of the Human Factors and Ergonomics Society 55th Annual Meeting 2011. pp. 783-787.
“The present discussion panel addresses the need and possible approaches for providing integrative and inclusive human factors design of medical work units. An associated question is whether such a design perspective can be achieved without the instantiation of in house human factors teams. While recognition of the general importance and possible contribution of human factors to efficiency and safety of health care is on the rise and is accompanied by a rapidly growing body research and publications; to date its focus has been mainly on individual systems and isolated work procedures. An important overlooked requirement is for a coherent and inclusive design of the global work unit (operating theater, hospital ward, neonatal unit, etc, etc), much the same way in which the overall configuration of an airplane cockpit or a process control room are considered. Furthermore, can such an inclusive perspective of work units be achieved, unless health care institutes establish in house human factors teams? These are the topics to be evaluated.”
© All rights reserved Gopher et al. and/or HFES
Alfred, Petra, Rice, Valerie, Kleiner, Brian, Imada, Andrew S., Carayon, Pascale and Robertson, Michelle (2011): Macroergonomics Past, Present, and Future: A Tribute to the Late Dr. Hal Hendrick and to the Field of Macroergonomics. In: Proceedings of the Human Factors and Ergonomics Society 55th Annual Meeting 2011. pp. 1125-1129.
“This panel will be presented by the foremost authorities in the field of Macroergonomics as a tribute to the late Dr. Hal Hendrick. During the presentations and discussion, the panelists may choose to share their fond memories of Hal, while also focusing on the field of Macroergonomics, as Hal, the father of the discipline, would have wanted. Panelists will review the history of the development of the specialty, describe the inherent concepts, discuss the current state-of-the art, and project areas of future application and research. The diverse application areas will include methodologies for examining optimal work systems, participatory ergonomics, community and health systems, and solving specific work-related issues. The panel format will encourage audience-panelist interaction, allowing for a questions and answer session at the conclusion of the panel, as well as an opportunity for all of those involved in the field to share their unique experiences and insights. It is the aim of the panel to not only reflect upon the past, but look to the future of the field of Macroergonomics.”
© All rights reserved Alfred et al. and/or HFES
Mcguire, Kerry, Carayon, Pascale, Hoonakker, Peter, Khunlertkit, Adjhaporn and Wiegmann, Douglas (2010): Communication in the tele-ICU. In: Proceedings of the Human Factors and Ergonomics Society 54th Annual Meeting 2010. pp. 1586-1590.
“Objective: To systematically describe communication between tele-ICU (Intensive Care Unit) nurses and bedside nurses in multiple ICUs, the strengths and weaknesses of communication in the tele-ICU and possible solutions for improving communication. Background: Nurses in tele-ICUs function in virtual teams whose configuration and membership is constantly and rapidly changing. This research examines communication and technological support for communication in the multiple virtual teams formed by tele-ICU nurses and ICU nurses. Methods: A case study research approach using mixed data collection methods. One tele-ICU that monitors 16 ICUs in 12 hospitals across the US participated in this study. Results: Tele-ICU nurses spend 26% of their time in communication-related activities. Fifteen percent of tele-ICU nurses surveyed reported getting incorrect information from ICU nurses and 40% reported that they are not informed in a timely manner about a change in patient status. Frequency of communication between tele-ICU and ICU nurses depends on several factors such as time of day and intensivist coverage in the ICU. Tele-ICU nurses develop and employ unique strategies for communicating with ICU nurses. Conclusion: Tele-ICU nurses use many approaches and techniques when communicating with multiple ICUs. Additional research needs to generalize these findings.”
© All rights reserved Mcguire et al. and/or HFES
Hoonakker, Peter, Bornoe, Nis and Carayon, Pascale (2009): Password Authentication from a Human Factors Perspective: Results of a Survey among End-Users. In: Proceedings of the Human Factors and Ergonomics Society 53rd Annual Meeting 2009. pp. 459-463.
“Considering that many organizations today are extremely dependent on information technology, computer and information security (CIS) has become a critical concern from a business viewpoint. CIS is concerned with protecting the confidentiality, integrity, accessible information, when using computer systems. Much research has been conducted on CIS in the past years. However, the attention has been primarily focused on technical problems and solutions. Only recently, the role of human factors in CIS has been recognized. End-user behavior can increase the vulnerability of computer and information systems. In this study, using a large questionnaire survey among end-users, we examine password behavior of end-users.”
© All rights reserved Hoonakker et al. and/or their publisher
Alvarado, Carla J., Carayon, Pascale, Fairbanks, Rollin J., Perry, Shawna J., Sittig, Dean F. and Karsh, Ben-Tzion (2009): Critical Care Technology Can't Live With ItCan't Live Without It. In: Proceedings of the Human Factors and Ergonomics Society 53rd Annual Meeting 2009. pp. 990-993.
“The proposed Macroergonomics and Patient Safety panel will address the particular challenges of technology in critical care and emergency medicine and patient safety. Critical care technology remains a driving force in American health care facilities, yet little human factors and systems engineering information is available to improve the design and implementation of these technologies. Given the complexity of the clinical technology and the intricacy of modern critical and emergent medical care, human factors (HF) and macroergonomic analysis (MA) are especially important in the design, implementation, and use of the various technologies. HF and MA should be used to better understand the challenge of developing multi-perspective evaluations for this technology. The panel of experts' presentations and the discussion to follow will address current problems and patient safety and integration of critical technologies.”
© All rights reserved Alvarado et al. and/or their publisher
Carayon, Pascale, Smith, Paul, Hundt, Ann Schoofs, Kuruchittham, Vipat and Li, Qian (2009): Implementation of an electronic health records system in a small clinic: the viewpoint of clinic staff. In Behaviour and Information Technology, 28 (1) pp. 5-20.
“In this study, we examined the implementation of an electronic health records (EHR) system in a small family practice clinic. We used three data collection instruments to evaluate user experience, work pattern changes, and organisational changes related to the implementation and use of the EHR system: (1) an EHR user survey, (2) interviews with key personnel involved in the EHR implementation project, and (3) a work analysis of clinic staff. A longitudinal design with two data-collection rounds was employed: data were collected prior to EHR implementation and after EHR implementation. Both quantitative and qualitative data were collected and analysed. Employees of the small clinic perceived few changes in their work after the implementation of the EHR system, except for increased dependency on computers and a small increase in perceived workload. The work analysis showed a dramatic increase in the amount of time spent on computers by the various job categories. The EHR implementation did not change the amount of time spent by physicians with patients. On the other hand, the work of clinical and office staff changed significantly, and included decreases in time spent distributing charts, transcription and other clerical tasks. The interviews provided important contextual information regarding EHR implementation, and showed some positive elements (e.g., planning of training), but also some negative elements (e.g., unclear structure of the project) that would have deserved additional attention.”
© All rights reserved Carayon et al. and/or Taylor and Francis
Carayon, Pascale, Schoepke, J., Hoonakker, P. L. T., Haims, M. C. and Brunette, M. (2006): Evaluating causes and consequences of turnover intention among IT workers: the development of a questionnaire survey. In Behaviour and Information Technology, 25 (5) pp. 381-397.
“In this paper we describe the process of developing a questionnaire survey that evaluates the causes and consequences of turnover intention among information technology (IT) workers, with specific attention to issues of importance to women and minorities within the IT workforce. The questionnaire development process consisted of four steps: Creation of the initial questionnaire from a literature review of existing scales. Pilot study using interviews to test the questionnaire. Modifications to the questionnaire based on feedback from the pilot study. Implementation of the revised questionnaire survey. The process used for the development of the questionnaire survey is systematic and addresses issues specific to the IT workforce, in particular the underrepresentation of women and minorities in the IT workforce. The questionnaire survey allows the collection of reliable and valid data on causes and effects of retention and intention to turnover, thus making it possible to better understand the reasons for the underrepresentation of women and minorities in the IT workforce.”
© All rights reserved Carayon et al. and/or Taylor and Francis
Carayon, Pascale, Haims, M. C. and Kraemer, S. (2001): Turnover and Retention of the Information Technology Workforce: The Diversity Issue. In: Proceedings of the Ninth International Conference on Human-Computer Interaction 2001. pp. 67-70.
Haims, M. C., Carayon, Pascale and Swanson, N. G. (2001): Training and Learning Through the Process of Implementing a Work Organization Intervention in Office/Computer Work. In: Proceedings of the Ninth International Conference on Human-Computer Interaction 2001. pp. 91-95.
Hoonakker, P. L. T., Carayon, Pascale, Korunka, C. and McEniry, M. (2001): Impact of IT-Training on Quality of Working Life. In: Proceedings of the Ninth International Conference on Human-Computer Interaction 2001. pp. 428-432.
Carayon, Pascale and Smith, P. (2001): Evaluating the Human and Organizational Aspects of Information Technology Implementation in a Small Clinic. In: Proceedings of the Ninth International Conference on Human-Computer Interaction 2001. pp. 903-907.
Carayon, Pascale and Karsh, Ben-Tzion (2000): Sociotechnical Issues in the Implementation of Imaging Technology. In Behaviour and Information Technology, 19 (4) pp. 247-262.
“This study examined the implementation of imaging technology into two public sector organizations in the Midwest in the USA. The aims of the study were to analyze the impact of imaging technology on job characteristics and quality of working life, and the influence of the technological change process on employees and organizations. Quantitative and qualitative data were collected using questionnaire surveys and structured and semi-structured interviews. Results showed that imaging users reported more problems with technology and less job satisfaction than employees who were still using their 'old' computer systems. In addition, imaging users in the organization that utilized end user participation in the implementation of their imaging system rated their imaging systems better and reported higher job satisfaction than imaging users in the organization that did not incorporate end user participation in the implementation of the system. The results are discussed in terms of the importance of the technology implementation/ change process, and future directions for research are provided.”
© All rights reserved Carayon and Karsh and/or Taylor and Francis
Carayon, Pascale (1997): Introduction. In International Journal of Human-Computer Interaction, 9 (4) p. 323.
Carayon, Pascale (1997): Temporal Issues of Quality of Working Life and Stress in Human-Computer Interaction. In International Journal of Human-Computer Interaction, 9 (4) pp. 325-342.
“This special issue of the International Journal of Human-Computer Interaction presents longitudinal research on quality of working life and stress in office computer work. These recent longitudinal studies examine the relation between people and their work environments in a dynamic manner. Conceptual and methodological issues related to the dynamic study of quality of working life and stress in human-computer interaction are discussed in this article.”
© All rights reserved Carayon and/or Lawrence Erlbaum Associates
Carayon, Pascale (1997): Longitudinal Studies of Quality of Working Life and Stress Among Computer Users. In: Proceedings of the Seventh International Conference on Human-Computer Interaction 1997. pp. 361-364.
Bayeh, A. Derjani, Moro, F. B. P., Smith, Michael J. and Carayon, Pascale (1997): Methodology for Studying Complex Ergonomic Interventions for HCI Work. In: Proceedings of the Seventh International Conference on Human-Computer Interaction 1997. pp. 489-492.
Schmitz, W., Newman, L., Carayon, Pascale and Smith, Michael J. (1997): Emotional Demands in Musculoskeletal Discomfort: Development of a New Questionnaire. In: Proceedings of the Seventh International Conference on Human-Computer Interaction 1997. pp. 505-508.
Newman, L., Carayon, Pascale and Schmitz, W. (1997): Methodological Issues of Measurement of Psychosocial Work Factors in Computer/Office Work. In: Proceedings of the Seventh International Conference on Human-Computer Interaction 1997. pp. 509-512.
Haims, M. C., Carayon, Pascale, Suh, H. S. and Swanson, N. (1997): Work Organization Interventions on WRMD's in Office/Computer Work. In: Proceedings of the Seventh International Conference on Human-Computer Interaction 1997. pp. 513-516.
Suh, H. S., Carayon, Pascale, Sainfort, Francois and Smith, Michael J. (1997): Perceived Work-Related Risk in Stress and Musculoskeletal Discomfort. In: Proceedings of the Seventh International Conference on Human-Computer Interaction 1997. pp. 517-520.
Haims, Marla C., Carayon, Pascale, Suh, Hyunsuk and Swanson, Naomi G. (1997): Work organization Interventions on WRMD's in Office/Computer Work. In: Salvendy, Gavriel, Smith, Michael J. and Koubek, Richard J. (eds.) HCI International 1997 - Proceedings of the Seventh International Conference on Human-Computer Interaction - Volume 1 August 24-29, 1997, San Francisco, California, USA. pp. 513-516.
Suh, Hyunsuk, Carayon, Pascale, Sainfort, Francois and Smith, Michael J. (1997): Perceived Work-Related Risk in Stress and Musculoskeletal Discomfort. In: Salvendy, Gavriel, Smith, Michael J. and Koubek, Richard J. (eds.) HCI International 1997 - Proceedings of the Seventh International Conference on Human-Computer Interaction - Volume 1 August 24-29, 1997, San Francisco, California, USA. pp. 517-519.
Yang, Chien-Lin and Carayon, Pascale (1995): Effect of Job Demands and Social Support on Worker Stress: A Study of VDT Users. In Behaviour and Information Technology, 14 (1) pp. 32-40.
“This study examined the effect of job demands (quantitative workload and computer-related problems) and social support (supervisor and co-worker support) on stress of VDT users. A survey questionnaire was administered to employees of three public service organizations. Two-hundred and sixty-two office workers participated in this study. Results showed that job demands (quantitative workload and computer-related problems) had a direct effect on psychological complaints of VDT users. On the other hand, co-worker support did not affect worker stress. Supervisor support was a buffer against worker stress both in the low and high job demands conditions. However, supervisor support did not have any interactive buffering effect on the relationship between job demands and worker stress.”
© All rights reserved Yang and Carayon and/or Taylor and Francis
Carayon, Pascale (1995): Effect of Computer System Performance and Other Work Stressors on Strain of Office Workers. In: Proceedings of the Sixth International Conference on Human-Computer Interaction 1995. pp. 693-698.
“This study examines the effect of computer system performance and job stressors (demands, support, content, and organizational and task control) on worker strain in a population of 171 office workers in a public service organization. Results show that computer system performance had mainly an indirect effect on worker strain. Computer problems had an indirect effect on strain via job demands and support. Duration of computer problems had an indirect effect on strain via job demands. Computer resources had an indirect effect on both indicators of strain via task control, and a direct effect only on mood disturbances. Results of this study partially confirm previous studies (Carayon-Sainfort, 1992; Asakura and Fujigaki, 1993) that show an indirect effect of computer system performance on strain via job stressors.”
© All rights reserved Carayon and/or Elsevier Science
Sainfort, Francois and Carayon, Pascale (1994): Self-Assessment of VDT Operator Health: Hierarchical Structure and Validity Analysis of a Health Checklist. In International Journal of Human-Computer Interaction, 6 (3) pp. 235-252.
“The underlying hierarchical structure and validity of a health checklist that assesses Video Display Terminal (VDT) operator health was examined. This checklist has been used in many studies of VDT workers (Smith, Cohen, Stammerjohn,&Happ, 1981; Piotrkowski, Cohen,&Coray, 1992). Two hundred sixty-two office employees from three public service organizations provided the data to identify the underlying structure and assess the validity of the health checklist. Factor analyses of the health checklist were performed to identify all meaningful factor solutions. The convergent and discriminant validity of the nine-factor solution was examined. The factor analyses led to the identification of a hierarchical structure of the health checklist. This empirical structure is shown to be conceptually sound and useful and offers flexibility in constructing various scales.”
© All rights reserved Sainfort and Carayon and/or Lawrence Erlbaum Associates
O'Neill, Michael J. and Carayon, Pascale (1993): The Relationship between Privacy, Control, and Stress Responses in Office Workers. In: Proceedings of the Human Factors and Ergonomics Society 37th Annual Meeting 1993. pp. 479-483.
“This paper describes a field study that examined the relationship between objective and subjective measures of enclosure, perceived privacy, and outcome measures of stress responses and environmental satisfaction. The use of designed features of the environment (such as work space panels) as a means of controlling visual privacy was also examined. Using a quasi-experimental design, the study examined the responses of 276 workers who used systems furniture in seven buildings around the United States. The stepwise regression analyses of the data show that there is a significant relationship between objective measures of the physical environment (such as square footage, number of panels and panel heights) and privacy. Perceived enclosure is an important predictor of privacy, environmental satisfaction and stress. The analyses also revealed a significant relationship between control over the environment and perceived privacy. There were no significant relationships directly between control over visual privacy and stress symptoms. These analyses provide indications that there is a link between work space design features, perceptions of enclosure and subsequent stress reactions to the environment.”
© All rights reserved O'Neill and Carayon and/or Human Factors Society
Carayon, Pascale and Hajnal, Catherine (1993): A Diary Study of Computer Use and Worker Stress: Preliminary Results. In: Proceedings of the Fifth International Conference on Human-Computer Interaction 1993. pp. 715-720.
“A four-week diary study of computer-related problems (slowdown, breakdown and other problems) was conducted to examine the cumulative effects of computer use on worker stress. Computer-related problems were conceptualized as "daily hassles" that can affect worker stress when the exposure time is high. Weekly analyses showed that negative effects of computer slowdown and breakdown, and frequency of other problems were correlated with mood disturbances. Monthly analyses showed that the cumulative number of other computer problems, but not the cumulative measures of slowdown and breakdown, were correlated to worker stress.”
© All rights reserved Carayon and Hajnal and/or Elsevier Science
Carayon, Pascale, Jarvenpaa, Eila and Hajnal, Catherine (1993): Effect of Job Control on the Design of Jobs and Stress among Computer Users. In: Proceedings of the Fifth International Conference on Human-Computer Interaction 1993. pp. 863-868.
“This study tested a model of the effect of job control on work stressors and worker stress in a group of 171 computer users. Results show that task control was effective in reducing work stressors, such as workload, workload dissatisfaction and underutilization of skills which, in turn, were related to several measures of worker stress. On the other hand, decision control was related to increased workload and task uncertainty, and resource control to increased workload. There is support for the proposed model, but only regarding the effect of task control. This study shows the importance of levels and facets of job control.”
© All rights reserved Carayon et al. and/or Elsevier Science
Jarvenpaa, Eila, Carayon, Pascale, Hajnal, Catherine, Lim, Soo-Yee and Yang, Chien-Lin (1993): A Cross-Cultural Framework for the Study of Stress among Computer Users: Comparison of the USA and Finland. In: Proceedings of the Fifth International Conference on Human-Computer Interaction 1993. pp. 874-879.
“In this paper, we compare job design and stress among computer users in two different cultures: the USA and Finland. First, we compare the levels of job design factors and stress of computer users in similar organizations in the USA and Finland. Second, we examine similarities and differences in the relationships between job design factors and worker stress.”
© All rights reserved Jarvenpaa et al. and/or Elsevier Science
Lim, Soo-Yee and Carayon, Pascale (1993): An Integrated Approach to Cumulative Trauma Disorders in Computerized Offices: The Role of Psychosocial Work Factors, Psychological Stress and Ergonomic Risk Factors. In: Proceedings of the Fifth International Conference on Human-Computer Interaction 1993. pp. 880-885.
“This paper examines upper extremity cumulative trauma disorders (UECTD) in the office environment. The objective of this paper is to examine the role of psychosocial factors in the development of UECTD. A total of 171 office workers who perform a wide range of office tasks were used in this study. Results show that psychosocial work factors seem to be indirectly related to UECTD through psychological stress and ergonomic factors.”
© All rights reserved Lim and Carayon and/or Elsevier Science
Hajnal, Catherine and Carayon, Pascale (1993): A Study of Additive and Interactive Effects of Work and Extra-Organizational Factors on Female VDT Workers. In: Proceedings of the Fifth International Conference on Human-Computer Interaction 1993. pp. 925-930.
“In a sample of 203 female clerical workers, the addition of extra-organizational measures is shown to contribute significantly to the explanation of worker health once effects of demographics and job stressors have been removed. Conclusions suggest that a more diverse perspective of worker health is desirable and that job and organization design strategies for reducing stress among female VDT workers can attend to these extra-organizational factors as well.”
© All rights reserved Hajnal and Carayon and/or Elsevier Science
Yang, Chien-Lin and Carayon, Pascale (1993): Effects of Computer System Performance and Job Support on Stress among Office Workers. In: Proceedings of the Fifth International Conference on Human-Computer Interaction 1993. pp. 931-936.
“The impact of computer system performance and job support on worker stress was examined in a sample of 171 VDT users from a public service organization. Results showed that computer slowdown, breakdown, and unavailability of correct information in computer were related to worker stress. Supervisor social support and technical support provided by the organization were critical job design factors to alleviate the levels of worker stress.”
© All rights reserved Yang and Carayon and/or Elsevier Science
Carayon, Pascale, Lim, Soo-Yee, Yang, Chien-Lin, Smith, Michael J., Sanders, Katherine J. and LeGrande, David (1993): Recent Research Findings on Stress and Electronic Performance Monitoring. In: Proceedings of the Fifth International Conference on Human-Computer Interaction 1993. pp. 1017-1022.
“This paper discusses empirical evidence regarding the effect of electronic performance monitoring on job design and stress. Data from two studies show that electronic performance monitoring seems to have an indirect effect on worker stress via job design. Monitored employees report more negative perceptions of their working conditions and, in one of the two studies, more stress than non-monitored employees. Specific characteristics of electronic performance monitoring, such as completeness and comparison of ratings among co-workers, are related to job design and worker stress.”
© All rights reserved Carayon et al. and/or Elsevier Science
Järvenpää, Eila, Carayon, Pascale, Hajnal, Catherine, Lim, Soo-Yee and Yang, Chien-Lin (1993): A Cross-Cultural Framework for the Study of Stres Among Computer Users: Comparison of the USA and Finland. In: Smith, Michael J. and Salvendy, Gavriel (eds.) HCI International 1993 - Proceedings of the Fifth International Conference on Human-Computer Interaction - Volume 1 August 8-13, 1993, Orlando, Florida, USA. pp. 874-879.
Carayon, Pascale, Smith, Michael J. and Miezio, Kathleen (1987): Comparing Worker Perceptions to Engineering Measurements of VDT Workstations and Environmental Conditions. In: Proceedings of the Human Factors Society 31st Annual Meeting 1987. pp. 874-878.
Smith, Michael J., Carayon, Pascale and Miezio, Kathleen (1987): Electronic Monitoring and Job Stress. In: Salvendy, Gavriel, Sauter, Steven L. and Jr., Joseph J. Hurrell (eds.) Social, Ergonomic and Stress Aspects of Work with Computers, Proceedings of the Second International Conference on Human-Computer Interaction - Volume 1 August 10-14, 1987, Honolulu, Hawaii. pp. 33-42.
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